Web Services, Temp Files, and Program Memory - web-services

My team is currently developing a resume-parser for a website. Our parser will translate and format the resume into the industry-standard HR-XML. The website will then take the HR-XML-formatted information and pre-populate editable fields so the user can finalize his/her profile on the website.
What would be the best way to port the HR-XML information to the website? Should we store the XML tags in program memory and have the website call a retriever method in our software? Or should we create a temporary file for each resume that is uploaded to the site? If so, where should this file be stored, and how should we go about maintaining our directories so they are not crowded with temp files?
Any insight would be greatly appreciated! Thank you in advance for your time and your help.

There are a lot of things implied by your questions. If I understand, it sounds as if you're going to import/snarf resume content from external sources, then allow users to fill-in-the-blanks to update the information. Additionally, it sounds like this is existing code you have in place that runs in a non-web environment. Please clarify if that's correct, and I'll update my answer further.

A lot depends on the size of the temp files and the volume of resumes you expect to process. I'd recommend writing them to a temp directory that gets cleared at server start and shutdown. This is often useful when diagnosing server misbehavior. Writing them to disk also enables you to run a job run periodically that clears out "old" entries.
Keeping a collection of entries in memory on the server probably makes more sense if volume is moderate and response time is a big factor, but IME container memory is usually more expensive than disk space.

Related

Where to store user file uploads?

In my compojure app, where should I store user upload files? Do I just make a user-upload dir in my project root and stick everything in there? Is there anything special I should do (classpath, permissions, etc)?
To properly answer your question, you need to think of the lifecycle of the uploaded files. I would start answering questions such as:
how big are the files going to be?
what storage options will hold enough data to store all the uploads?
how about SLAs, redundancy and disaster avoidance?
how and who to monitor the free space and health of the storage?
In general, the file system location is much less relevant than the block device sitting behind it: as long as your data is stored safely enough for your application, user-upload can be anywhere and be anything from a regular disk to an S3 bucket e.g. via s3fs-fuse.
Putting such folder in your classpath sounds odd to me. It gives no essential benefit, as you will always need to go through a configuration entry to state where to store and read files from.
Permission wise, your application will require at least write access to the upload storage (most likely read access as well). Granting such permissions depends on the physical device you choose: if you opt for the local file system as you suggest in your question, you need to make sure the Clojure app is run by a user with chmod +rw, but in case of S3, you will need to configure API keys.
For anything other than a practice problem, I would suggest using a database such as Postgres or Datomic. This way, you get the reliability of a DB with real transactions, along with the ability to access the files across a network from any location.

Secure configuration file in clients

In a project we will create configuration file for each clients(Also can be sqlite in each clients instead of a configuration file). That files will include critical information like policies. Therefore end-user musn't add, delete, change that configuration file or something in the file.
I am considering to use active directory to prevent users to open folder that include my configuration file.
Is there a standart way to use secure configuration files?
EDIT:
Of course speed of reading the file is important as security
EDIT2:
I can't do that with a DB server because my policies must be accesible whithout internet connection too. A server will update that file or sqlite tables in some periods. And I am using c++.
I'm sorry to crush your hopes and dreams, but if your security is based on that configuration file on the client, you're screwed.
The configuration file is loaded and decrypted by your application and this means that values can be changed using special tools when the application runs.
If security is important, do those checks on the server, not the client.
Security is a fairly broad matter. What happens if your system is compromised? Does someone lose money? Does someone get extra points in a game? Does someone gain access to nuclear missile-launching codes? Does someones medical data get exposed to the public?
All of these are more or less important security concerns, but as you can imagine, nuclear missile-launching has higher requirements to be completely secure than some game where someone may boost their score, and money and health obviously end up somewhere in the middle of that range, with lots of other things that we could add to the list.
It also matters what type of "users" you are trying to protect against. Is it national level security experts (e.g. FBI, CIA, KGB, etc), hobby hackers, or just normal computer users? Encrypting the file will stop a regular user, and perhaps a hobby hacker, but national security experts certainly won't be foiled by that.
Ultimately, tho', if the machine holding the data also knows how to read the data, then you can not have a completely secure system. The system can be bypassed by reading the key in the code, and re-implementing any de-/encryption etc that is part of your "security". And once the data is in plain text, it can be modified and then re-encrypted and stored back.
You can of course make it more convoluted, which will mean that someone will have to have a stronger motive to work their way through your convoluted methods, but in the end, it comes down to "If the machine knows how to decrypt something, someone with access to the machine can decrypt the content".
It is up to you (and obviously your "customers" and/or "partners" whose data you are looking after), whether you think that is something you can risk or not.

Amazon EC2 scaling and upload temporary folder

I have an application based on php in one amazon instance for uploading and transcoding audio files. This application first uploads the file and after that transcodes that and finally put it in one s3 bucket. At the moment application shows the progress of file uploading and transcoding based on repeatedly ajax requests by monitoring file size in a temporary folder.
I was wondering all the time if tomorrow users rush to my service and I need to scale my service with any possible way in AWS.
A: What will happen for my upload and transcoding technique?
B: If I add more instances does it mean I have different files on different temporary conversion folders in different physical places?
C: If I want to get the file size by ajax from http://www.example.com/filesize up to the finishing process do I need to have the real address of each ec2 instance (i mean ip,dns) or all of the instances folders (or folder)?
D: When we scale what will happen for temporary folder is it correct that all of instances except their lamp stack locate to one root folder of main instance?
I have some basic information about scaling in the other hosting techniques but in amazon these questions are in my mind.
Thanks for advice.
It is difficult to answer your questions without knowing considerably more about your application architecture, but given that you're using temporary files, here's a guess:
Your ability to scale depends entirely on your architecture, and of course having a wallet deep enough to pay.
Yes. If you're generating temporary files on individual machines, they won't be stored in a shared place the way you currently describe it.
Yes. You need some way to know where the files are stored. You might be able to get around this with an ELB stickiness policy (i.e. traffic through the ELB gets routed to the same instances), but they are kind of a pain and won't necessarily solve your problem.
Not quite sure what the question is here.
As it sounds like you're in the early days of your application, give this tutorial and this tutorial a peek. The first one describes a thumbnailing service built on Amazon SQS, the second a video processing one. They'll help you design with best AWS practices in mind, and help you avoid many of the issues you're worried about now.
One way you could get around scaling and session stickiness is to have the transcoding update a database with the current progress. Any user returning checks the database to see the progress of their upload. No need to keep track of where the transcoding is taking place since the progress gets stored in a single place.
However, like Christopher said, we don't really know anything about you're application, any advice we give is really looking from the outside in and we don't have a good idea about what would be the easiest thing for you to do. This seems like a pretty simple solution but I could be missing something because I don't know anything about your application or architecture.

Offline web application

I’m thinking about building an offline-enabled web application.
The architecture I’m considering is as follows:
Web server (remote) <--> Web server/cache (local) <--> Browser/Prism
The advantages I envision for this model are:
Deployment is web-based, with all the advantages of this approach
Offline-enabled
UI (html/js) synchronization is a non-issue
Data synchronization can be mostly automated
as long as I stay within a RESTful paradigm
I can break this as required but manual synchronization would largely remain surgical
The local web server is started as a service; I can run arbitrary code, including behind-the-scene data synchronization
I have complete control of the data (location, no size limit, no possibility of user deleting unknowingly)
Prism with an extension could allow to keep the javascript closed source
Any thoughts on this architecture? Why should I / shouldn’t I use it? I'm particularly looking for success/horror stories.
The long version
Notes:
Users are not very computer-literate.
For instance, even superficially
explaining how Gears works is totally
out of the question.
I WILL be held liable if data is loss, even if it’s really the users fault (short of him deleting random directories on his machine)
I can require users to install something on their machine. It doesn’t have to be 100% web-based and/or run in a sandbox
The common solutions to this problem don’t feel adequate somehow. Here is a short analysis of each.
Gears/HTML5:
no control over data, can be deleted
by users without any warning
no
control over location of data (not
uniform across browsers and
platforms)
users need to open application in browser for synchronization to happen; no automatic, behind-the-scene synchronization
different browsers are treated differently, no uniform view of data on a single machine
limited disk space available
synchronization is completely manual, sql-based storage makes this a pain (would be less complicated if sql tables were completely replicated but it’s not so in my case). This is a very complex problem.
my code would be almost completely open sourced (html/js)
Adobe AIR:
some of the above
no server-side includes (!)
can run in the background, but not windowless
manual synchronization
web caching seems complicated
feels like a kludge somehow, I’ve had trouble installing on some machines
My requirements are:
Web-based (must). For a number of
reasons, sharing data between users
for instance.
Offline (must). The application must be fully usable offline (w/ some rare exceptions).
Quick development (must). I’m a single developer going against players with far more business resources.
Closed source (nice to have). Yes, I understand the open source model. However, at this point I don’t want competitors to copy me too easily. Again, they have more resources so they could take my hard work and make it better in less time than I could myself. Obviously, they can still copy me developing their own code -- that is fine.
Horror stories from a CRM product:
If your application is heavily used, storing a complete copy of its data on a user's machine is unfeasible.
If your application features data that can be updated by many users, replication is not simple. If three users with local changes synch, who wins?
In reality, this isn't really what users want. They want real-time access to the most current data from anywhere. We had better luck offering a mobile interface to a single source of truth.
The part about running the local Web server as a service appears unwise. Besides the fact that you are tied to certain operating environments that are available in the client, you are also imposing an additional burden of managing the server, on the end user. Additionally, the local Web server itself cannot be deployed in a Web-based model.
All in all, I am not too thrilled by the prospect of a real "local Web server". There is a certain bias to it, no doubt since I have proposed embedded Web servers that run inside a Web browser as part of my proposal for seamless off-line Web storage. See BITSY 0.5.0 (http://www.oracle.com/technology/tech/feeds/spec/bitsy.html)
I wonder how essential your requirement to prevent data loss at any cost is. What happens when you are offline and the disk crashes? Or there is a loss of device? In general, you want the local cache to be the least farther ahead of the server, but be prepared to tolerate loss of data to the extent that the server is behind the client. This may involve some amount of contractual negotiation or training. In practice this may not be a deal-breaker.
The only way to do this reliably is to offer some sort of "check out and lock" at the record level. When a user is going remote they must check out the records they want to work with. This check out copied the data to a local DB and prevents the record in the central DB from being modified while the record is checked out.
When the roaming user reconnects and check their locked records back in the data is updated on the central DB and unlocked.

Web application monitoring best practices [closed]

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We are finishing up our web application and planning for deployment. Very important aspect of deployment to production is monitoring the health of the system. Having a small team of developers/support makes it very critical for us to get the early notifications of potential problems and resolve them before they have impact on users.
Using Nagios seams like a good option, but wanted to get more opinions on what are the best monitoring tools/practices for web application in general and specifically for Django app? Also would welcome recommendations on what should be monitored aside from the obvious CPU, memory, disk space, database connectivity.
Our web app is written in Django, we are running on Linux (Ubuntu) under Apache + Fast CGI with PostgreSQL database.
EDIT
We have a completely virtualized environment under Linode.
EDIT
We are using django-logging so we have a way separate info, errors, critical issues, etc.
Nagios is good, it's good to maybe have system testing (Selenium) running regularily.
Edit: Hyperic and Groundwork also look interesting.
There is probably a test suite system that can keep pressure testing everything as well for you. I can't remember the name off the top of my head, maybe someone can mention one below.
Other things I like to do:
The best motto for infrastructure is always fix, detect, repair. Get it up, get to the root of it, and cure/prevent it if you can.
Since a system exists at many levels, we should test at many levels:
Edit: Have all errors or warnings posted directly to your case manager via email. That way you can track occurrences in one place.
1) Connection : monitor your internet connectivity from the server and from the outside. Log this somewhere
2) Server : monitor all the processes that you need to to ensure they are running and not pinning the server. Use a HP Server or something equivalent with hardware failure notification that it can do from a bios level. Notify and log if they are.
3) Software : Identify the key software that always needs to be running. Set the performance levels if any and then monitor them. Nagios should be able to help with this. On windows it can be a bit more. When an exception occurs, you should be able to run a script from it to restart processes automatically. My dream system is allowing me to interact with servers via SMS if the server sees it as an exception that I have to either permit, or one that will happen automatically unless I cancel by sms. One day..
4) Remote Power : Ensure Remote power-reset capabilities are in your hand. You might want to schedule weekly reboots if you ever use windows for anything.
5) Business Logic Testing : Have regularly running scripts testing the workflow of your system. Selenium can probably achieve some of this, but I like logging the results as well to say this ran at this time and these files had errors. If possible anywhere, have the system monitor itself through your scripts.
6) Backups : Make a backup that you can set and forget. If you can get things into virtual machines it would be ideal as you can scale, move, or deploy any part of your infrastructure anywhere. I have had instances where I moved a dead server onto my laptop, let it run in vmware while I fixed a problem.
Monitoring the number of connections to your Web server and your database is another good thing to track. Chances are if one shoots through the roof, something is starving for resources and the site is about to go down.
Also make sure you have a regular request for a URL that is a reasonable end-to-end test of the system. If your site supports search, then have nagios execute a search - that should make sure the search index is healthy, the Web server and the database server.
Also, make sure that your applications sends you email anytime your users see an error, or there is an unhandled exception. That way you know how the application is failing in the field.
If I had to pick one type of testing it would be to test the end-user functionality of the system. The important thing to consider is the user. While testing things like database availability, server up-time, etc, are all important, testing work-flows through your system via a remote UI testing system covers all these bases. If you know that the critical parts of your system are available to the end-user, then you know your system is prolly Ok.
Identify the important work-flows in your system. For example, if you wrote an eCommerce site you might identify a work-flow of "search for a product, put product in shopping cart, and purchase product".
Prioritize the work-flows, and build out higher-priority tests first. You can always add additional tests after you roll out to production.
Build UI tests using one of the available UI testing frameworks. There are a number of free and commercial UI testing frameworks that can be run in an automated fashion. Build a core set of tests first that address critical work-flows.
Setup at least one remote location from which to run tests. You want to test every aspect of your system, which means testing it remotely. Is the internet connection up? Is the web server running? Is the connection to the database server working? Etc, etc. If you test remotely you make sure you system is available to the outside world which means it is most likely working end-to-end. You can also run these tests internally, but I think it is critical to run them externally.
Make sure your solution includes both reporting and notification. If one of your critical work-flow tests fails, you want someone to know about it to fix the problem ASAP. If a non-critical task fails, perhaps you only want reporting so that you can fix problems out-of-band.
This end-user testing should not eliminate monitoring of system in your data-center, but I want to reiterate that end-user testing is the most important type of testing you can do for a web application.
Ahhh, monitoring. How I love thee and your vibrations at 3am.
Essentially, you need a way to inspect the internal state of your application, both at a specific moment, as well as over spans of time (the latter is very important for detecting problems before they occur). Another way to think of it is as glorified unit-testing.
We have our own (very nice) monitoring system, so I can't comment on Nagios or other apps. Our use case is similar to yours, though (cgi app on apache).
Add a logging.monitor() type method, which will log information to disk. This should support, at the least, logging simple numbers and dicts of numbers (the key=>value association can be incredibly handy).
Have a process that scrapes the monitoring logs and stores them into a database.
Have a process that takes the database information, checks them against rules, and sends out alerts. Keep in mind that somethings can be flaky. Just because you got a 404 once doesn't mean the app it down.
Have a way to mute alerts (very useful for maintenance or to read your email).
Thats all pretty high level. The important thing is that you have a history of the state of the application over time. From this, you can then create rules (perhaps just raw sql queries you put into a config somewhere), that say "If the queries per second doubled, send a SlashDotted alert", or "if 50% of responses are 404, send an alert". It also bedazzles management because you can quantify any comment about whether its up, down, fast, or slow.
Things to monitor include (others probably mentioned these as well): http status, port accessible, http load, database load, open connection, query latency, server accessibility (ssh, ping), queries per second, number of worker processes, error percentage, error rate.
Simple end-to-end tests are also very handy, though they can be brittle. Its best to keep them simple, but you should have one that tries to touch core pieces of the app (caching, database, authentication).
I use Munin and Monit, and have been very happy with both of them.
Internal logging is fine and dandy but when your whole app goes down or your box/enviro crashes you need an outside check too. http://www.pingdom.com/ has been very reliable for me.
My only other advice is I wouldnt spent too much time on this. my best example is twitter, how much energy did they put into the system being able to half-die instead of just investing that time and energy into throwing more hardware / scaling it out.
Chances are what ends up taking you down, your logging and health systems will have missed anyway.
The single most important way to monitor any online site is to monitor externally. The goal should be to monitor your site in a way that most closely reflects how your users use the site. In 99% of cases, as soon as you know that your site is down externally, it's relatively easy to find the root cause. The most important thing is to know as soon as possible that your customers are unable to load your site.
This generally means using an external performance monitoring service. They very from the very low end (mon.itor.us, pingdom) to the high end (Webmetrics, Gomez, Keynote). And as always, you get what you pay for. The things to look for when shopping around for a monitoring service include:
The size and distribution of the monitoring network
Whether or not the monitoring solution is able to monitor your site using a real browser (otherwise you aren't testing your site like a real user would)
The scripting language (to script the transactions against your site)
The support department, to help you along the way, and provide expertise on how to monitor correctly
Good luck!
Web monitoring by IP Patrol or SiteSentry have been useful for us. The second is a bit like site confidence but slightly prettier lol.
Have you thought about monitoring the functionality as well? A script (either in a scripting language like Perl or Pyton or using some tool like WebTest) that talks to your application and does some important steps like logging in, making a purchase, etc is very nice to have.
Aside from what to monitor, which has already been answered, you need to make sure - whatever system you use - that you get only one notification of an error that happens multiple times, on each request. Or your inbox will run out of memory :) Plus, it's plain annoying...
Divide the standby shifts among the support/dev team, so one person does not have to be on call every single evening. That will wear people down. Monitoring is a good thing, but everyone needs to get a chance to have a life once in a while. Your cellphone buzzing at 2AM for a few nights will get very old pretty soon, trust me. And not every developer is used to 24/7 support, so you need to find the balance between using monitoring and abusing monitoring.
Basically, have distinct escalation levels, and if the sky is not falling, define a "serenity now" window at night where smaller escalation levels don't go out.
I've been using Nagios + CruiseControl + Selenium for running high-level tests on mission critical web applications. I got burned pretty hard by a simple jquery error that stopped users from proceding through an online signup form.
http://www.agileatwork.com/the-holy-trinity-of-web-2-0-application-monitoring/
You can take a look at AlertGrid. This web application allows you to filter and forward alerts to your team (worldwide). It has also nice ability to monitor if something did not happen.
To paraphrase Richard Levasseur: ah, monitoring tools, how your imperfections frustrate me. There doesn't seem to be a perfect tool out there; Nagios is pretty easy to set up but the UI is kinda old fashioned and you have to have a daemon running on each server being monitored. Zenoss has a much nicer UI including trend graphs of resource usage, but it uses SNMP so you have to have some familiarity with that to get it working properly, and the documentation is not the best - there are hundreds of pages but it's really hard to find just the info you need to get started.
Friends of mine have also recommended Cacti and Hyperic, but I don't have personal experience with those.
One last thing - one of the other answers suggested running a tool that stresses your site. I wouldn't recommend doing that on your live site unless you have a reliable quiet period when nobody is hitting it; even then you might bring it down unexpectedly. Much better to have a staging server where you can run load tests before putting changes into production.
One of our clients uses Techout (www.techout.com) and is very pleased with the service.
There is no charge for alerts, no matter what kind or how many, and they offer email, voicemail and SMS alerts -- and if something major happens, a phone call from a live person to help you out.
It's all based on service -- you don't install the software and you have a consultant who works with you to determine the best approach for your business. It's one of the most convenient web application monitoring services because they take care of everything.
I would just add that you can predict error likelihood somewhat based on history of past errors and having fixed them. With smaller scale internal testing if you were to graph the frequency and severity of problems that have been corrected to this point you'll have an overview of predictable new problems. If everything has been running error free for some time now, then the two sources of trouble would be recent changes or scalability issues.
From the above it sounds like scalability is your only worry, but I just mention the past-error frequency test because the teams I've been on invariably think they got the last error fixed and there are no more. Until there is.
Changing the line a little bit, something I really think is useful and changed a lot how I monitor my apps is to log javascript exceptions somewhere. There's a very nice implementation that logs that directly from user browsers to Google Analytics.
This is a must for Javascript centered web applications, and can give you results based directly on users browsers what can lead to very unexpected errors (iE and mobile browser are pain)
Disclaimer: My post bellow
http://www.directperformance.com.br/en/javascript-debug-simples-com-google-analytics
For the internet presence monitoring, I would suggest the service that I am working on: Sucuri NBIM (Network-based integrity monitor).
It does availability and integrity checks, looking for changes on your internet presence (sites, DNS, WHOIS, headers, etc) and loss of connectivity. It is free and you can try it out here.