unable to create user account in wos2 identity server 5.11 - wso2

Question

Dears,
I want to create a new user account (in Primary domain) from wso2is console but I have a error on clicking on finish button. Please could you support to get this user added?
step to reproduce issue:
download wos2 identity server 5.11.0
start wso2:
wso2is-5.11.0\bin\wso2server.bat --run
login as admin/admin into https://localhost:9443/
browse to: users and roles -> add -> add new user -> Domain: primary, fill user: Alex, password: **** -> click on finish --> following error triggered, also full logs trace after screenshots:
Could not add user PRIMARY/alex. Error: Error occurred while accessing
Java Security Manager Privilege Block when called by method addUser
with 6 length of Objects and argTypes [class java.lang.String, class
java.lang.Object, class [Ljava.lang.String;, interface java.util.Map,
class java.lang.String, boolean]
enter image description here
Error Logs trace:
[2022-09-22 13:19:35,701] [ebe7cb53-9e5c-473b-bddf-b9f86e9de4a3] ERROR {org.wso2.carbon.user.core.common.AbstractUserStoreManager} - Error occurred while accessing Java Security Manager Privilege Block when called by method addUser with 6 length of Objects and argTypes [class java.lang.String, class java.lang.Object, class [Ljava.lang.String;, interface java.util.Map, class java.lang.String, boolean]
[2022-09-22 13:19:35,701] [ebe7cb53-9e5c-473b-bddf-b9f86e9de4a3] ERROR {org.wso2.carbon.user.mgt.UserRealmProxy} - Error occurred while accessing Java Security Manager Privilege Block when called by method addUser with 6 length of Objects and argTypes [class java.lang.String, class java.lang.Object, class [Ljava.lang.String;, interface java.util.Map, class java.lang.String, boolean] org.wso2.carbon.user.core.UserStoreException: Error occurred while accessing Java Security Manager Privilege Block when called by method addUser with 6 length of Objects and argTypes [class java.lang.String, class java.lang.Object, class [Ljava.lang.String;, interface java.util.Map, class java.lang.String, boolean]
at org.wso2.carbon.user.core.common.AbstractUserStoreManager.callSecure(AbstractUserStoreManager.java:222)
at org.wso2.carbon.user.core.common.AbstractUserStoreManager.addUser(AbstractUserStoreManager.java:4663)
at org.wso2.carbon.user.mgt.UserRealmProxy.addUser(UserRealmProxy.java:802)
at org.wso2.carbon.user.mgt.UserAdmin.addUser(UserAdmin.java:202)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at org.apache.axis2.rpc.receivers.RPCUtil.invokeServiceClass(RPCUtil.java:212)
at org.apache.axis2.rpc.receivers.RPCMessageReceiver.invokeBusinessLogic(RPCMessageReceiver.java:117)
at org.apache.axis2.receivers.AbstractInOutMessageReceiver.invokeBusinessLogic(AbstractInOutMessageReceiver.java:40)
at org.apache.axis2.receivers.AbstractMessageReceiver.receive(AbstractMessageReceiver.java:110)
at org.apache.axis2.engine.AxisEngine.receive(AxisEngine.java:180)
at org.apache.axis2.transport.local.LocalTransportReceiver.processMessage(LocalTransportReceiver.java:170)
at org.apache.axis2.transport.local.LocalTransportReceiver.processMessage(LocalTransportReceiver.java:82)
at org.wso2.carbon.core.transports.local.CarbonLocalTransportSender.finalizeSendWithToAddress(CarbonLocalTransportSender.java:45)
at org.apache.axis2.transport.local.LocalTransportSender.invoke(LocalTransportSender.java:77)
at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:442)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:442)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:228)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:149)
at org.wso2.carbon.user.mgt.stub.UserAdminStub.addUser(UserAdminStub.java:1788)
at org.wso2.carbon.user.mgt.ui.UserAdminClient.addUser(UserAdminClient.java:94)
at org.apache.jsp.user.add_002dfinish_002dajaxprocessor_jsp._jspService(add_002dfinish_002dajaxprocessor_jsp.java:211)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:71)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:477)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:385)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:329)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.wso2.carbon.ui.JspServlet.service(JspServlet.java:207)
at org.wso2.carbon.ui.TilesJspServlet.service(TilesJspServlet.java:80)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.eclipse.equinox.http.helper.ContextPathServletAdaptor.service(ContextPathServletAdaptor.java:37)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:128)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:68)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.wso2.carbon.tomcat.ext.servlet.DelegationServlet.service(DelegationServlet.java:68)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.owasp.csrfguard.CsrfGuardFilter.doFilter(CsrfGuardFilter.java:88)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.filters.HttpHeaderSecurityFilter.doFilter(HttpHeaderSecurityFilter.java:126)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.wso2.carbon.tomcat.ext.filter.CharacterSetFilter.doFilter(CharacterSetFilter.java:65)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.filters.HttpHeaderSecurityFilter.doFilter(HttpHeaderSecurityFilter.java:126)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:541)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
at org.wso2.carbon.identity.context.rewrite.valve.TenantContextRewriteValve.invoke(TenantContextRewriteValve.java:107)
at org.wso2.carbon.identity.cors.valve.CORSValve.invoke(CORSValve.java:98)
at org.wso2.carbon.identity.authz.valve.AuthorizationValve.invoke(AuthorizationValve.java:110)
at org.wso2.carbon.identity.auth.valve.AuthenticationValve.invoke(AuthenticationValve.java:102)
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.continueInvocation(CompositeValve.java:99)
at org.wso2.carbon.tomcat.ext.valves.TomcatValveContainer.invokeValves(TomcatValveContainer.java:49)
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.invoke(CompositeValve.java:62)
at org.wso2.carbon.tomcat.ext.valves.CarbonStuckThreadDetectionValve.invoke(CarbonStuckThreadDetectionValve.java:145)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:690)
at org.wso2.carbon.tomcat.ext.valves.CarbonContextCreatorValve.invoke(CarbonContextCreatorValve.java:57)
at org.wso2.carbon.tomcat.ext.valves.RequestEncodingValve.invoke(RequestEncodingValve.java:49)
at org.wso2.carbon.tomcat.ext.valves.RequestCorrelationIdValve.invoke(RequestCorrelationIdValve.java:126)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:373)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:868)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1590)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Thread.java:829)
Caused by: java.security.PrivilegedActionException: java.lang.reflect.InvocationTargetException
at java.base/java.security.AccessController.doPrivileged(Native Method)
at org.wso2.carbon.user.core.common.AbstractUserStoreManager.callSecure(AbstractUserStoreManager.java:196)
... 83 more
Caused by: java.lang.reflect.InvocationTargetException
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at org.wso2.carbon.user.core.common.AbstractUserStoreManager$2.run(AbstractUserStoreManager.java:199)
... 85 more
Caused by: java.lang.NullPointerException
at org.wso2.carbon.identity.governance.listener.IdentityStoreEventListener.doPreAddUser(IdentityStoreEventListener.java:113)
at org.wso2.carbon.user.core.common.AbstractUserStoreManager.addUser(AbstractUserStoreManager.java:4808)
at org.wso2.carbon.user.core.common.AbstractUserStoreManager.addUser(AbstractUserStoreManager.java:4696)
... 90 more