enable/disabling tracking consent with sitecore 10.1 - sitecore

Has anyone worked with enabling/disabling tracking consent with sitecore 10.1?
I tried the below but it does not seem to work as consentChoice.IsGiven is always returned as true(even after the revoke code is executed):
: https://doc.sitecore.com/xp/en/developers/101/sitecore-experience-platform/manage-a-contact-s-tracking-consent-choices.html
Also, when I set explicitConsentForTrackingIsRequired to true for my site the tracking code starts giving an error.

Regarding
consentChoice.IsGiven always returning true, my initial suspect is your browser cache, your previous site visit might have already captured or set SC_TRACKING_CONSENT (which is set on call to GiveConsent) , if this cookie exists consentChoice.IsGiven is always read from here.
You may need to test this better with either incognito(if using chrome also ensure no shared incognitos) or ensure to force hard refresh (clear cookies) before testing this.
Tracking error code you are facing when explicitConsentForTrackingIsRequired is set to true, this could be due to multiple issues -> ensure xDB tracker is enabled before enabling the consent setting, or check if you have any code attempt to explicitly Start Tracking or access to Tracker.Current.Contact before User Consent has been given. This may throw random errors and error log would help pin point these if you have better example of errors facing.
In addition to these I had also faced errors using this in conjunction with sitecore forms:
When using forms along with explicitConsentForTrackingIsRequired there is an issue where forms auto starts tracking on interaction with form elements , forms has a missing condition check for User Consent before starting tracking.
Please check the answer here for workaround if it is the case.

Related

How could I modify django-tracking2 so users can opt out of tracking

I'm making a website right now and need to use django-tracking2 for analytics. Everything works but I would like to allow users to opt out and I haven't seen any options for that. I was thinking modifying the middleware portion may work but honestly, I don't know how to go about that yet since I haven't written middleware before.
I tried writing a script to check a cookie called no_track and if it wasn't set, I would set it to false for default tracking and if they reject, it sets no_track to True but I had no idea where to implement it (other than the middle ware, when I tried that the server told me to contact the administrator). I was thinking maybe I could use signals to prevent the user being tracked but then that would slow down the webpage since it would have to deal with preventing a new Visitor instance on each page (because it would likely keep making new instances since it would seem like a new user). Could I subclass the Visitor class and modify __init__ to do a check for the cookie and either let it save or don't.
Thanks for any answers, if I find a solution I'll edit the post or post and accept the answer just in case someone else needs this.
I made a function in my tools file (holds all functions used throughout the project to make my life easier) to get and set a session key. Inside the VisitorTrackingMiddleware I used the function _should_track() and placed a check that looks for the session key (after _should_track() checks that sessions is installed and before all other checks), with the check_session() function in my tools file, if it doesn't exist, the function creates it with the default of True (Track the user until they accept or reject) and returns an HttpResponse (left over from trying the cookie method).
When I used the cookie method, the firefox console said the cookie will expire so I just switched to sessions another reason is that django-tracking2 runs on it.
It seems to work very well and it didn't have a very large impact on load times, every time a request is made, that function runs and my debug tells me if it's tracking me or not and all the buttons work through AJAX. I want to run some tests to see if this does indeed work and if so, maybe I'll submit a pull request to django-tracking2 just in case someone else wants to use it.
A Big advantage to this is that you can allow users to change their minds if they want or you can reprompt at user sign up depending on if they accepted or not. with the way check_session() is set up, I can use it in template tags and class methods as well.

Profile attribute being magically set in Siebel

We have a very weird issue in our Siebel 7.8 application.
In the Application_Start event we define a bunch of profile attributes, which determine if the logged user will be allowed to perform certain operations or not. The code is something like this:
if (userHasSuperpowers) {
TheApplication().SetProfileAttr("CanFly", "Y");
} else {
// CanFly is not set, and GetProfileAttr("CanFly") returns ''
}
Everything works fine, except for one of these profile attributes. The conditions are not met, so we don't set its value. But when we check it using GetProfileAttr... it returns 'Y' instead of ''.
I've checked the code. A lot. I've put traces everywhere, and I'm 100% sure that when the last line of the Application_Start event executes, the attribute is still empty. However, in the first Applet_Load event after the login (in the HLS Salutation Applet (HLS Home) applet), its value has already changed to 'Y'. Why!!? I've looked everywhere, but I can't find anywhere else where we'd be doing a SetProfileAttr. So far, I've ruled out:
Every browser and server script for all our applets, application, BCs and business services.
All the runtime business services (the ones defined directly in the application instead of the SRF).
The Personalization Profile business component fields.
SmartScripts (not that they would matter in this particular scenario, I just mention them to acknowledge that you can set profile attributes there too).
Workflows: every step invoking the SIS OM PMT Service method Set Profile Attribute.
Siebel magically setting its value. The profile attribute name is custom made, in Spanish, and it contains our project name and a row_id. I really don't think Siebel is using the same name for its own profile attributes :).
But wait, there is more, I left the best part for last: the problem only happens in our development environment!
It's not an SRF issue: if we promote the same SRF to our testing or production environments, it works and returns the expected value.
It's not a data problem: still with the same SRF, I can use my local thick client, connecting to our development database with the same login and password, and it works fine too.
It's not a concurrency problem: we are testing with only one user logged in. And even if we had more, they wouldn't share sessions. And even if they did, the value wouldn't be always 'Y'.
It's not a temporary glitch, or something due to a wrong incremental compilation or a corrupted SRF: we have been experiencing this for at least 6 months (obviously, in that time frame, we've had dozens of different SRF files... all of them having the same problem, but only in development, and only if you use the server and not the dedicated client... seriously...).
Where else could I search the profile attribute being set? I've read that they can be persisted to the DB, but in order to do so, you have to define them as a field in a BC based on an S_PARTY extension table, right?
Is there any way to trace profile attribute changes somehow? Maybe rising some loglevel?
How can I find out at least what's being executed after the Application_Start, before loading the first applet?
Any other ideas? I tried checking the SQL spool file too, but didn't find anything suspicious there either (i.e., any of the queries we use to check the conditions, being run twice with different parameters).
Update: following Ranjith R's suggestions, I've also checked:
Other vanilla business services which could be also invoked from a workflow to set a profile attr: User Registration > SetProfileAttr, SessionAccessService > SetProfileAttr and ISS Promotion Agreement Manager > SetProfileAttributes.
Runtime events setting profile attributes directly or using a business service (we don't have any runtime events apart from the vanilla ones).
Business services being called from DVMs (we only have vanilla data validation rules, and none of them apply to our buscomps).
Still no luck...
Ok... finally we found what's happening:
We access the URL to our server and get to the login page. This triggers a first Application_Start event, for the SADMIN user.
We set the profile attributes in that session. SADMIN is the Siebel administrator user, so yes, he hasSuperpowers and therefore we do TheApplication().SetProfileAttr("CanFly", "Y");.
The Application_Start event finishes.
We enter our username and password in the login screen to access into Siebel. This triggers a second Application_Start event, this time for our user. This is the one I was monitoring with the trace files.
We set the profile attributes again in the new session. Our user doesn't hasSuperpowers, so we don't set any value for the CanFly attribute.
The Application_Start event finishes, and CanFly is still empty.
Siebel merges both sessions into one before loading the first screen!! Or at least, it transfers over the profile attributes we had set for SADMIN.
I'm sure it happens that way, for two reasons. First, we changed the profile attribute name to include the username too. And second, instead of storing just an "Y", we are storing now the current date:
var time = (new Date()).getTime();
TheApplication().SetProfileAttr("CanFly_" + TheApplication().LoginName(), time);
We end up having CanFly_SADMIN, but no CanFly_USER, and the time value stored is the same we see in the log file for step 2... which is smaller than any of the values for the *_USER attributes.
So that's what happening. I still don't know why Siebel behaves this way, but that would be matter for another question. According to the Siebel bookshelf:
The Start event is called when the client starts and again when the user interface is first displayed.
...but it doesn't say anythign about it being called from two different sessions, different users too, and then merging them together. It must be something misconfigured in our dev environment, considering it doesn't happen in the other ones.
Does Siebel 7.8 have runtime Events? I can't recall. Runtime events have an action set for setevent, which can set/clear profile attributes.
There are still other vanilla business services which can set profile attributes, try searching in tools flat under business service methods for *rofile*tt*.
The SIS OM service can also be invoked from DVMs for from RunTime events directly, so thats also a possibility.
There is no logging system to see values of Profile Attributes changing, testing is the only way out.

Devise does not set notice messages

My app is rather barebones right now, so it might be a very stupid mistake by my side. I'm testing with cucumber signing out with devise
Scenario: User signs out
Given I am logged in
When I sign out
Then I should see a signed out message
Everything is pretty standard, I've set devise to accept get requests for signing out, and from my logs everything appears to work as expected. Only problem is the last step, the flash/notice message doesn't show up, which is very weird (as always with devise, I don't know who's setting what and where...).
This is my layout view:
%body
- unless notice.blank?
%p.notice= notice
- unless alert.blank?
%p.alert= alert
= yield
What I see is a completely blank page... I've already checked locales, the message is there. The sign_out call is the standard one. Flash messages appear to be completely empty (blank).
What course of action would you suggest I take in order to debug this?

Read AICC Server response in cross domain implementation

I am currently trying to develop a web activity that a client would like to track via their Learning Management System. Their LMS uses the AICC standard (HACP binding), and they keep the actual learning objects on a separate content repository.
Right now I'm struggling with the types of communication between the LMS and the "course" given that they sit on two different servers. I'm able to retreive the sessionId and the aicc_url from the URL string when the course launches, and I can successfully post values to the aicc_url on the LMS.
The difficulty is that I can not read and parse the return response from the LMS (which is formatted as plain text). AICC stipulates that the course start with posting a "getParam" command to the aicc_url with the session id in order to retrieve information like completion status, bookmarking information from previous sessions, user ID information, etc, all of which I need.
I have tried three different approaches so far:
1 - I started with using jQuery (1.7) and AJAX, which is how I would typically go about a same-server implementation. This returned a "no transport" error on the XMLHttpRequest. After some forum reading, I tried making sure that the ajax call's crossdomain property was set to true, as well as a recommendation to insert $.support.cors = true above the ajax call, neither of which helped.
2 & 3 - I tried using an oldschool frameset with a form in a bottom frame which would submit and refresh with the returned text from the LMS and then reading that via javascript; and then a variation upon that using an iFrame as a target of an actual form with an onload handler to read and parse the contents. Both of these approaches worked in a same-server environment, but fail in the cross-domain environment.
I'm told that all the other courses running off the content repository bookmark as well as track completion, so obviously it is possible to read the return values from the LMS somehow; AICC is pitched frequently as working in cross-server scenarios, so I'm thinking there must be a frequently-used method to doing this in the AICC structure that I am overlooking. My forum searches so far haven't turned up anything that's gotten me much further, so if anyone has any experience in cross-domain AICC implementations I could certainly use recommendations!
The only idea I have left is to try setting up a PHP "relay" form on the same server as the course, and having the front-end page send values to that, and using the PHP to submit those to the LMS, and relay the return text from the LMS to the front-end iframe or ajax call so that it would be perceived as being within the same domain.... I'm not sure if there's a way to solve the issue without going server-side. It seems likely there must be a common solution to this within AICC.
Thanks in advance!
Edits and updates:
For anyone encountering similar problems, I found a few resources that may help explain the problem as well as some alternate solutions.
The first is specific to Plateau, a big player in the LMS industry that was acquired by Successfactors. It's some documentation that provide on setting up a proxy to handle cross-domain content:
http://content.plateausystems.com/ContentIntegration/content/support_files/Cross-domain_Proxlet_Installation.pdf
The second I found was a slide presentation from Successfactors that highlights the challenge of cross-domain content, and illustrates so back-end ideas for resolving it; including the use of reverse proxies. The relevant parts start around slide 21-22 (page 11 in the PDF).
http://www.successfactors.com/static/docs/successconnect/sf/successfactors-content-integration-turley.pdf
Hope that helps anyone else out there trying to resolve the same issues!
The answer in this post may lead you in the right direction:
Best Practice: Legitimate Cross-Site Scripting
I think you are on the right track with setting up a PHP "relay." I think this is similar to choice #1 in the answer from the other post and seems to make most sense with what you described in your question.

Hash anchor tag causing errors in URL

On very rate occasions, my error log is showing the following error:
"You specified a Fuseaction of registrationaction#close which is not defined in Circuit public."
The full link is:"http://myUrl/index.cfm?do=public.registrationAction#close"
As you can see, the has merely points to an anchor (close) on the page.
This code is working 99% of the time, but on the odd occasion, Coldfusion / Fusebox throws this error out.
Why is this happening?
Could it be related to the device accessing my page somehow? Like a cell phone or Apple product that for some reason does handle hashes the way I am expecting it to?
Could it be javascript / JQuery being disabled?
Any guidance would be appreciated
Thanks
I used to see stuff like that. Older versions of Internet Explorer were not handling the hashtag properly when there were URL parameters. The best solution I could come up with was kludgey at best, but basically it forced the anchor tag to separate from the URL parameter.
http://myUrl/index.cfm?do=public.registrationAction&#close
I'm not sure there is a simple answer to this. We get odd exceptions all the time on our site for all sorts of reasons. Sometimes it's people not using the site the way you expect and sometimes it stuff like you mention such as user-agent edge cases etc.
Basically you need to start to gather evidence and see what comes up that's unusual with these requests.
So to start: do you catch exceptions in you application? If so dumping all scopes (CGI/CLIENT/FORM/URL/SESSION) in an email along with the full exception and emailing them to a custom emails address (such as errors#yourdomain.com) will give you a reference you can square up to your error times and this might give you a hint as to the real issue.
Hope that helps some!