"Unable to retrieve analytics data. Please try again." - drupal-8

I am using APIGEE Kickstart drupal distribution. On hitting the analytics tab in apps created, I am getting "Unable to retrieve analytics data. Please try again." and export csv file option is not coming.
Can anyone has the solution for this?
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You can check the error log that will give you the root cause of the issue I was having the same issue and realised that the environment to query for analytics was not enabled you can check this under Configuration >> Apigee Edge >> Apps >> General app settings

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