I was exploring ringcentral developer account and I have a sandbox environment. But after exploring all the API documentation I was unable to find out if I can call and record the call in sandbox. Which I can use once the call is over.
If call recording is possible can we record an ongoing call I don't find in any documentation.
Call Recording feature is not turned on by default in Sandbox profile.
RingCentral's softphone or desktop app can be used to test that.
The RingCentral mobile app as I can see does not support sandbox mode. But still you can use the RingCentral soft phone and switch the soft phone to sandbox mode before login with your sandbox credentials.
On Windows: Ctrl + F2
On Mac OS: Fn + Command + F2
If you wish to create call recordings programmatically, there is an GitHub app that will help you:
https://github.com/anilkumarbp/Sample-Demo-to-Download-Call-Recordings
It takes some time to finish and make the recording available around 30 sec after the call.
You can also refer answer for your question
How to make RingCentral sandbox calls with recording
Related
Recently I have been trying to re-boot my app. This includes adding google play services to my app.
I setup a google cloud platform account and then linked it with the developer console for my app.
Next I setup the OAuth consent screen. After completing everything it asked me to verify my website and domain; I completed this step with the google search API.
Despite all of these efforts I still got the error, Pending developer action.
Here is my verified domain (blurred out for obvious reasons):
After observing the documentation a little bit more, it tells me that I must continue/reply to the email thread with their Trust and Safety team, but I have not received any emails from them with my developer email -
Thanks in advance
-James
I have actually found the solution to this problem, and I think I can safely say that this is due to human error every single time.
When linking your google play app in the developer console to google cloud it might automatically create one for you, but if you reload the page it will make a second one. You have to make sure you select the right google cloud app to link because it might not properly connect if you use the wrong one.
Once you have done this you need to create a website or link a website that has been verified (you can verify it yourself) with google. You should then be able to setup your app easily! Not every step will be instant you might sometimes have to wait a day or two for it to work.
I have RingCentral Desktop app installed on my system which I need to Deauthorize from my system.
If I uninstall the application, will it automatically Deauthorize it from the system?
If not, what is the manual process in doing so? Also if there an API available for the process to Deauthorize the application which I can use?
I tried searching and finding the answers, I couldn't get the answers
No there is no automated way of De-authorizing the application from the system.
All you need to do manually by going into application's Setting --> Phone and number section.
Here is full way of doing :
https://support.ringcentral.com/s/article/4219?language=en_US
Also there is no RingCentral API available currently for the process
I am in the procedure of Production Graduation Requirements in the RingCentral for my application.
My app passed all required API calls except one: "media/message-store".
and I am not sure what is it?
and how it differs from resources under "extension/message-store" which is passed.
While doing API overview I don't see a section like "media/message-store".
I am writing here because the RingCentral forum is in the read-only mode since yesterday.
Since I couldn't find the answer after hours of searching, my first attempt was to load a WebView in React Native and point it to a custom CCP page hosted on my own server using Amazon Connect Streams. This is the method which seems well documented, but it is intended for desktops. It works great in Firefox on desktop and mobile (Android). When I try it in Chrome or the React Native WebView, it fails.
Developer tools on the desktop version of Chrome gives this error: Refused to display '<URL>' in a frame because it set 'X-Frame-Options' to 'sameorigin'. Obviously, I don't have control over Amazon's X-Frame-Options but I don't think that's really the main problem. The other error shown in the console is: amazon-connect.js:204 [2020-07-14T22:12:32.258Z] [WARN]: ACK_TIMEOUT occurred, attempting to pop the login page if not already open. WARN # amazon-connect.js:204 amazon-connect.js:205 [2020-07-14T22:12:32.262Z] [ERROR]: ACK_TIMEOUT occurred but we are unable to open the login popup. I don't know what to do about this one.
I've also looked at the AWS.Connect API documentation, but it only seems to allow the customer side of a connection.
Has this been done before? If so, could someone give the broad strokes of it? I want to create an app which can connect to the Amazon CCP and maintain the connection so the agent can get an alert as soon as a chat attempt comes in.
Alternative solutions would be appreciated as well.
Update: There is a library from Amazon called amazon-connect-chatjs which looks promising, but I'm not sure if it will allow for the agent side of the chat session. I'm reading about it now.
I have C++ application running as service. And I want to start my NSIS installer silently from that service. Is it possible? If yes how can I achieve this?
If you want to start the installer as the same user as your service and this service runs at integrity level high or system then you can just use CreateProcess or ShellExecute to start the installer.
If you want to start the installer as a user that is currently logged in you need to use CreateProcessAsUser but things get complicated if you go this route. There might not be any logged in users or there might be more than one. Once you have decided which user you want to start the process as then you can get their token with WTSQueryUserToken.