Is there a way in mailgun to hide the mailing list address on the recipient details when sending to a mailing list.
When you click the show details on the recipient, you will see the details below. How can I hide or remove the mailing list address.
recipient details
from:
to:
date:
subject:
mailing list:
mailed-by:
signed-by:
unsubscribe:
security:
Related
I'm building a ticketsystem which creates tickets from incoming email automatically. The workflow look's like this:
User send's a email to support#yourname.xyz
The System creates a new ticket
A Team member answers to the ticket via a Dashboard
The User get a notification with the answer per email
Now I wan't to give the user the option to answer the ticket by reply to the email from step 4. But how can I assing the reply to a ticket?
Sometimes I saw solutions where the ticket id is stored in the header. The subject looks then like [#12345] Your Request But is there a better way to store the ticket id so the user can't see it? When I set a header variable on the email sent in Step 4, the varibale won't be included in the reply from the user.
Dose anyone have a soulution for this problem?
instead of prefixing the ticket ID to the 'Subject' field, create a new field in your out-bound mail. Just as you create a 'SendTo' field, also create a 'TicketID' field. This makes the value hidden unless the recipient looks in the mail's headers.
this will then also make it easier to search for replies by the ticket number.
I think I've understood your question, but if not, please clarify.
I have a PHP application that sends emails through gmail. The emails are sent when website events occur, for example, the contact form. However, the emails are put in the spam folder of the recipient. Some recipients of this email are in gmail, and others are in outlook, and others are in yahoo.
Will the
name="neverSpam"
affect the sending of emails, so the recipients will not see it in the spam folder?
It seems this is happening because the recipient may not be a member of the sender's contact list, a security measure. Here's a note from Gmail Help:
If you find that some senders' messages are consistently being
mislabeled as spam, you can prevent this by:
'Adding their email addresses to your Contacts list. Gmail will
deliver messages from members of your Contacts list to your inbox,
unless we know with high confidence that they are spam'
neverSpam is a boolean for Filter Action Properties. If you want to make sure your message is not tagged as spam, add the recipients to your contacts list.
Through the Mailgun Documentation, there are 3 unsubscribe links:
%unsubscribe_url% link to unsubscribe recipient from all messages sent by given domain
%tag_unsubscribe_url% link to unsubscribe from all tags provided in the message
%mailing_list_unsubscribe_url% link to unsubscribe from future messages sent to a mailing list
The documentation references being able to unsubscribe from campaigns: here.
How do I add a campaign_unsubscribe_url or something similar?
Currently, I am working around by tagging.
I am trying to implement a mailing list. Right now, I am able to receive emails and automatically send emails from by gmail.
However, normal mailing lists will effectively spoof the original sender of emails.
For example, suppose that alice#gmail.com, bob#gmail.com, and eve#gmail.com are on the mailing list.
If Alice sends an email to the list, I would want to send the email as alice#gmail.com, even though I don't actually have access to this email.
How is this possible?
the easy way is just just add "reply-to" to the message with the original sender
My goal is that agents can attach notes to a ticket by email.
I have set up a second mail address ticketnotes#... which is filtered by a PostMaster Filter. In this way I can set the X-OTRS-[FollowUp-]ArticleType header to note-internal and X-OTRS-[FollowUp-]SenderType to agent and the email gets attached as agent note to the ticket mentioned in the subject. That works quite well. The problem is that the subsequent notifications emails are of the type Agent::FollowUp and not Agent::AddNote. That is confusing my agents.
Can someone tell me what I'm missing here?
Followups are when a user mails an email. You will want to set the header. Set this field: X-OTRS-FollowUp-ArticleType
see the code:
ArticleType => $GetParam{'X-OTRS-FollowUp-ArticleType'},
http://tesisitil.googlecode.com/svn/trunk/trunk/otrs-2.4.5/Kernel/System/PostMaster/FollowUp.pm
see also: http://forums.otterhub.org/viewtopic.php?f=61&t=4966