Add column in OTRS ticket view - otrs

When I open a ticket I see a list of prior interactions.
I would like that list to also include the time spent/reported when the interaction was added.
But how? There are soooo many configuration options!
Regards,
Jeroen Baten

if by list of prior interactions you mean the article list, then I'm afraid that you can't do that just by config options. You'd need to edit the module and the template.
if not, please add an screenshot or some explanations of what you want and where you want it.

Related

Django. How to customize the raw_id_field to add many related object in one go?

Actually, the raw_id_field option gives you a magnifying glass button next to the field which allows users to search for and select a value. You are obliged to select only one value at time. There is no way to select more than one values before adding.
Is there any way to get the link generated by the raw_id_field option, pull out a full-featured edit/select window? A window in which you can select more than one object that will be added to the raw_id_field?
Thanks a lot for advices and suggestions.
The short answer is no. For more details, just read this ticket

How to add link to orders page with filter inside link?

I want to add direct link with filter_date_added=(DATE(NOW()) in Dashboard in Opencart's Administration to orders page.
I'm not a programmer and if somebody can help me with this I'll be very grateful.
If you a not a programmer may I suggest you searching the modules on OpenCart modules forum. Alternatively you can edit the order_sales.tpl in view/templates and simply add a column inside that and pull the variable from the PHP module.
The archiecture is found in
admin\controller\sale\order.php
admin\model\sale\order.php
admin\view\template\sale\order_list.tpl
admin\language\english\sale\order.php
http://www.opencart.com/index.php?route=extension/extension/info&extension_id=14230
There is a module out there that allow you to do this for country, viewing sales by country. Maybe you can download and play around with it and try to experiment. It will only help you to become a better programmer.

How do I force new users to fill out their User: page when they create a new account on a MediaWiki wiki?

The unnecessary new user mistakes I'm having to revert on the wiki are getting annoying.. Is there any way for me to preload their User:Username with instructions on finding any help they may need and links to places to ask questions, further-more, is there any way to require new users to make three User:Username / User_talk:Username / User_talk:SomeAdmin page edits before editing other pages?
I don't know how to force it, but here is a trick I use:
Download and install the MyVariables extension.
Create a template to use it called {{User name}} - code below.
Include this template in a welcome message on your main page. The user will then see either Welcome <their name> if they have filled it in or Welcome enter your user name if they have not.
Two points on this template:
if they have not entered their name, the text links to a page explaining how to do that (you will need to create this),
if they have entered their name, the text links to MY PREFERENCES where they can update their user data.
Of course, you can change this if that is overkill.
The code:
{{#if:{{CURRENTUSERREALNAME}}|[[MY PREFERENCES|{{CURRENTUSERREALNAME}}]]|[[How to create your user profile on this wiki|enter your user name]]}}<noinclude>
<Add text here explaining the template, or just link to this stackoverflow page!>
[[Category:Template]]
</noinclude>
Another "trick" I've used is using the NewUserMessage extension to ask users to add this information.
Since I have no power to install/remove extensions on this wiki, I had to go with what I have. The wiki has Extension:InputBox installed.. So, I set up Template:Welcome, created a preload, and set up MediaWiki:Welcomecreation with a simple button that does most of the heavy lifting so to speak... It does not actually force anything, but gives all of the needed information and has a similar final output to what I was looking for.

SharePoint Field Definition

I inherited a SharePoint 2007 site collection that has a myriad of subwebs.
To simplify things, though, imagine the following hierarchy:
SiteCollection SC
SiteCollection Site
SubWeb1
SubWeb2
SubWebs 1 and 2 were created from the same site template years ago. They each have a List called ProjTasks that contain the same fields as each other, and even have the same InternalName and Guid. These subWebs do not talk to each other, but they can share the same parent information from the SiteCollection.
What's the best way to update the field definitions across all of the subwebs for a given list?
For the kicker, my specific example is modifying a Choice type's list of choices. While you can usually manually edit a choice by setting one on each line, the only options I have for editing this specific field is changing the Column name and the description (I do not see options for changing the data type or choice options. Any thoughts?
Thank you in advance.
Go to SC > Site Settings > Site Columns.
Is your field listed there? You should be able to edit it and have the choices cascade down to the lists in your sub sites.
for the benefit of everyone who might experience this problem, i found this solution and it worked perfectly. :)

Redesigning the node comment while using the nodecomment module

I am using nodecomment module in drupal 6.2. I need to change the design, look and feel of the comments attached to each node. Since i am using the nodecomment module so , i added few extra fields to the comments which needs to be repositioned and redesigned.
Being a novice in drupal, I have absolutely no idea how do i proceed. Please help
Thanks in advance :)
You can go fairly far with CSS and the "Manage Fields" and "Display Fields" settings of your content type. For more in-depth changes, you can override the node-comment.tpl.php for the comment nodes and view templates for different listings of contents.