Actually we are using GMAIL POP3 and found so many times mails do not fetch from POP into the OTRS so we checked Gmail and found mails are there and still that mails are not received into OTRS and after that mail if sender sends the mail again then we receive the mail into OTRS but still previous mail is missing in OTRS, so I have checked the logs into OTRS and no logs at that particular point of time or from that user then I checked header in gmail of that mail which is received in OTRS and which is not received in OTRS and no difference found in header of mail.
Any idea what else need to check or why it is happening?
Thanks in Advance.
Is there some dependence from attachment?
I have experience when email do not fetch from pop if attachment has large weight (more than 10-20 MB ).
Related
I am a Django newbie. I have setup a mailbox in Django admin using the django-mailbox package. The URI configuration was a Gmail IMAP email server. While retrieving mails into my Django mailbox, they got deleted from the inbox and got created as db records. Is there a way to revert the emails back to the Gmail inbox, either using a Django API, gsuite's email recovery, or exporting data from db into Gmail inbox?
Thanks in advance for your help.
P.S. the mails are not present in the trash folder.
You might try iterating over each django_mailbox.Message
instance, use the get_email_object method to help generate a MIME message, then use IMAP APPEND to put the message back in your online mailbox.
Sendy will not track bounced email address when sending emails via any SMTP server. It only works when if you hook it with AWS SES.
As I'm using SMTP which is hosted on a Linux server along with IMAP, POP3.
I sent thousands of mail using that SMTP and Sendy is not counting Bounced addresses while I checked my mailbox and there was thousands of undelivered mail.
Is there any way to make it count for Sendy SMTP?
I saw this image in Google, Don't know how to make it.
The image you found does not appear to be part of Sendy -- it appears to be from this third party product. It's not entirely clear.
What it seems to do is connect to your mailbox (the one you showed, with the bounces) using the POP3 mail fetching protocol... and read those bounce messages.
The web site seems to imply that this vendor wants access to your server and will install their products for you, which seems like a very dubious practice, so proceed with caution.
I'm using a CMS to send emails when a form is submitted. Its configured to use smtp.mailgun.org:587 with the username postmaster#domain.com. I'm using Google Apps for my email, so in this case the email account I'm receiving emails at is support#domain.com. Customers fill out a form and enter their email address is used as the "from" address and the "to" address is support#domain.com. I don't see anything in my Junk folder in Gmail. Mailgun is getting all the emails and marking them as sent/received, but I simply am not getting the emails in Gmail, thus not getting support emails from my customers. What gives?
Issue was I had mxa.mailgun.org and mxb.mailgun.org added in my MX Records on my host (Linode). Removing those records fixed the issue.
I have a django app on heroku an using sendgrid.
I have gotten messages from a number of users with gmail email addresses saying that they have not received their validation emails after registering to use the site.
I tested it myself, and found that while emails with other addresses go through instantly, but for some gmail accounts it is not going through.
In the sendgrid dashboard, however, it says that all the emails have been delivered.
Can someone tell me what the issue here is? Is gmail blocking emails from my site? It just started happening these last two days. And we're not really sending out that many emails (10 or so a day)
Do the Emails end up in a spam folder, or do they truly disappear?
What kind of plan are you on at SendGrid? If you have your own dedicated IP, have you followed the guidelines on 'warming up' that IP address? Might also want to review the content of the message with SendGrid support, see if they can make any recommendations.
Emails end up in the spam folder. Whenever an email was sent from Heroku, Sendgrid to #gmail accounts, they were viewed as spam by Gmail.
I have the same problem and did not find a solution yet.
I am having problems with google mail with a coldfusion webform, when the form gets sent the reply address is always myemail#myemail.com (substituted). Is this a google mail thing or is there a fix?
<cfmail
from = "#email#"
To = "myemail#myemail.com"
failto="#email#"
server="smtp.gmail.com"
replyto="#email#"
port="465"
useSSL="true"
username="myemail#myemail.com"
password="*****"
Subject = "Confirmation Form"
>
<cfmailparam name="Reply-To" value="#email#">
I don't believe Google Mail allows you to send mail from an address not tied to the account.
I would suggest, regardless of the SMTP server you use, using a real address tied to that domain for the "from" attribute. Set the reply-to and on-behalf-of (I think I got that right) headers to the email of the person "sending" the message.
I will give you one warning about sending lots of automated mail through Google. I was working on a project, and was told to use Google mail to send out a large amount of email. After about a day, they stopped sending out any mail on that account.... but accepted the mail. That is, their SMTP server told CF that the mail had been accepted, then trashed it instead of sending. I'd strongly suggest running your own SMTP server if you send more than a couple dozen emails a day.
I can't remember about personal accounts, but sending mail through Google Apps definitely allows customized Reply To, and this works with replyto attribute of cfmail -- without cfmailparam. Possibly it is the way to handle this problem.