Modify List View Query of Helpdesk module - vtiger

I am using vTiger 6.4 and trying to modify list view query of help desk module.
I have tried by modifying the function getListQuery() from \include\utils\ListViewUtils.php but no effect if i changed anything from it. If anyone knows the file path to modify the where condition then please help me.
Thanks in advance!

modules\Vtiger\models\ListView.php
change below function $listQuery query
getListViewEntries

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Here is a picture of the errors I keep getting:
The only thing you can do without altering the code is to enter the value "shop_all_art" in the HomePage table in the database.
Do not share code via images. You should also share the related code.
Your stacktrace clearly says, that Python is not able to access first element of HomePage.objects.filter(value='shop_all_art') in file bidgala/bidgala/pages/views.py. all_art_img is most probably empty.
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