I'm trying to build a prototype which collects and analyses comments from Instagram. This can seemingly only be done with the Instagram Graph API. So to prototype and test I need:
A business IG account connected to a Facebook account (the account to access and read the comments of)
A Facebook App configured to access IG accounts (the account/app which gets authenticated to access the IG account)
However, this App needs to go through a verification process for each of the permissions required. The process apparently takes up to 5 days and needs a Privacy Policy on a website (neither of which I have yet).
This is a lot to do considering it is just a prototype/PoC to establish feasability and get better acquainted with using/testing the API and data.
Does anyone with experience working with the Instagram Graph API know whether I am over-thinking or misread what is required here? Or do you have to go through this before being able to access IG account comments?
Currently I am trying to get my app approved by Facebook.
My app allows users to connect their instagram account. I use data like instagram_profile_picture and followed_by_count to complete their profile with reliable data.
For that, I request the permission instagram_basic within the Facebook-login process. Obviously the process only works if a instagram account is connected to the Facebook account which they are logging in with.
Facebook rejected my app because they could not test the permission properly. But they say that my screencast shows a valid use case (where my FB account is connected to a instagram account). I have checked the test-user they have used to review my app and it is not connected to a instagram account. What makes requesting the permission pretty useless.
test-user
I thought that Facebook is smart enough to understand that, but I guess that's not the case.
Can anyone help me?
Facebooks test-user-system is a mess. But you have to try (I tried several times) creating an Instagram-account using the fb test user, you should then try to connect the instagram account in the instagram mobile app to the fb test user. This worked out for me.
I'm trying to access the media of my Instagram business account through Facebook Graph API. I'm following this guide:
https://developers.facebook.com/docs/instagram-api/getting-started/
I've set up everything as requested: I have an Instagram business account, a Facebook page connected to this account and a Facebook app.
In step 5, when I try to get the Instagram Account ID with
GET /v3.0/{page id}?fields=instagram_business_account
the response I get looks different than the one in the guide. The Instagram business account field is missing, I only get back the ID of the Facebook page, which I already have.
Does anyone have an idea what could be wrong here?
Try the query below with the manage_pages permission.
/v3.0/me/accounts?fields=name,id,access_token,instagram_business_account{id,username,profile_picture_url}
I'm going through the review process and having trouble understand the permissions required to
Get Instagram Business Accounts
Subscribe to instagram_story_insights webhook
I only manage to get 1. by having the manage_pages permission. But I don't want to manage pages, just want to get the Instagram Business Accounts and request insights, feed and profile.
For 2. I only find the /subscribe endpoint and that requires a Facebook Page access token and that is only available with the manage_pages permission.
I was facing this issue since last 2 days and it was started suddenly.
I was able to resolve this issue by doing below steps.
Convert back your Instagram business account to personal account.
Now Convert your personal account to business account through the only facebook web not on instagram native app.
Important: We need to convert personal account to business account through the only facebook.
Hopefully you've figured this out by now. I had the exact same problem as you did where I would only get the id of my page.
The solution was adding the correct permissions to the user access token.
You will need to use a user access token with manage_pages and instagram_basic permissions when you make API calls to
GET /v3.0/{page id}?fields=instagram_business_account
We found that this happens for 2 reasons:
Instagram profile was not associated with Facebook page correctly (i.e. person converted did not have access to your page).
The person who converted Instagram to business and connected to the page is no longer an admin of the page
You connected your page and Instagram using Facebook page settings - that screen definitely does not work.
Make sure that your app has approved business_management permission and that you are asking for it when users authenticate facebook.
In all cases, converting instagram back to personal and then reconverting it to business fixes the issue.
Facebook Graph API 4.0 Only Supports Instagram Business Account. Creator instagram account doesn't work on graph api .
Check out below pics for getting instagram id from graph api
Click to View for Graph API Response
I was able to resolve this by going to the Facebook Page > Settings > Instagram and there I was prompted to "Review connection." I recently added the Instagram account "asset" to a user of our business account, so maybe that caused some need for the connection between the FB Page and IG account to be reviewed. I never received a notification from FB about this and I banged my head against the wall for over a day trying to debug this.
Given the Facebook account has a page (with {page id}) linked to the Instagram account. We managed to obtain ids via Browser (HTTPS Get) with
https://graph.facebook.com/v3.0/{page_id}?fields=instagram_business_account& access_token={Access token with the right permissions}
The token was manually generated using Facebook's Graph Explorer
https://developers.facebook.com/tools/explorer/v2/
Choose "User Token" option and Add the permissions "business_management", "manage_pages" and "instagram_basic" via the UI. Hit "Get Access Token" button to generate the token to be used with the "instagram_business_account" url query above.
To get images from the linked Facebook page, we currently do
https://graph.facebook.com/v3.0/{instagram_business_account}/media?fields=id,name,media_url,media_type,timestamp&access_token={Access token with the right permissions}
BTW, our Facebook account does have an app created under it so we could choose this app in the Facebook Graph API Explorer tool when the UI asked for it.
With the right permissions, one can covert these steps into code.
I am facing the same issue and I think thats because one of these two reasons:
the Graph API has updated its policy and requires all apps to undergo Business verification, which is part of the App Review process. Once your app gets verified then you can make those calls.
Your app is in live mode. Switch it off so it comes in development mode from your app dashboard. now you have access to all the api calls. Select the manage_pages and instagram_basic permissions from the graph api explorer. Now you can make the request.
I was facing same issue but i found the solution. At start be sure your instagram account should business account or Creator account.
And then link it with facebook from Facebook web.
Error only come when we use our personal account instead of Creator or Business.
This is my output now.
Add one more permission to your auth request: pages_read_engagement. No need to have manage_pages or public contents access to get Instagram ID.
I faced the same problem and I have resolved it. Follow the following steps to get the Instagram business ID.
(assuming that you already have an access token)
Step 1: Get the Facebook ID first [ GET v11.0/me?access_token={your_access_token} ]
{
"name": "your facebook page name",
"id": "facebook_page_id"
}
Step 2: Make sure that manage_pages , business_management and instagram_basic permissions are enabled. Can be easily done using Graph API Explorer.
Step 3: Using the Facebook ID we can obtain the Instagram business ID [ GET /v11.0/{facebook_page_id}?fields=instagram_business_account?access_token={your_access_token} ]
{
"instagram_business_account": {
"id": "insta_business_id"
}
}
Step 4: In case you are getting only Facebook ID after hitting the endpoint as mentioned in Step 3 then, using your mobile device switch back to your personal account. Again, enable the business account and make the HTTP request again. This method worked for me in getting the Instagram business id.
Finally solved it. Here is what I did to accomplish it.
I' not using business manager. The problem I was facing because my facebook account was not properly connected to instagram account. I thought I created instagram account with my facebook account so they were connected somehow. It was not the issues. Switching instagram account to business won't work. You need to connect your instagram account to your facebook business page.
Go to your pagee
Go to your page settings
Find instagram > you'll see connect. Here I had some problem connecting to instagram from here by logging in with facebook won't work. Do the traditional email password connection.
Last step if successfully connected it will ask you to switch your account. Click on button and done.
After an entire day searching the web (to no use) and reading Facebook/Instagram API docs (which is sometime misleading) I still could not successfully get the Instagram Business Account ID to make requests that use it, like the ig_hashtag_search request.
That's when I decided to ignore everything on the web, trust God, and start using Graph API Explorer's auto complete to try and make some sense of the whole thing!
It finally worked!
Before getting to the actual steps, make sure both Facebook and Instagram accounts are properly configured as business accounts! I don't know if it is a bug in the Brazilian version of Instagram's website, but the process to convert a regular Instagram account to a business account could only be completed using the native Instagram Android app. Specially the part where you link your Instagram account to a Facebook page that should already exist, and that should already have been created using Meta Business Suite.
Again, for me, as of today, the Public Business Information section was missing from the Brazilian version of Instagram's website!
After having configured and properly linked the accounts, it is possible to make the calls using Graph API v12.0.
Step 1
Access the Graph API Explorer.
Step 2
Add the following permissions:
ads_management
business_management
instagram_basic
public_profile
Step 3
Generate the Access Token using the button on the screen (in the popup, be sure to log in using a Facebook account that has both Facebook Business and Instagram Business accounts properly linked and configured).
Step 4
After obtaining the Access Token, get all Businesses IDs:
GET https://graph.facebook.com/v12.0/me/businesses?access_token=xxx
In the Graph API Explorer, you must type only this:
me/businesses
The response should be something like this:
{
"data": [
{
"id": "BUSINESS_ID",
"name": "Business Name"
}
],
...
}
Step 5
Use the BUSINESS_ID to finally get the Instagram Business Account ID:
GET https://graph.facebook.com/v12.0/BUSINESS_ID/instagram_business_accounts?access_token=xxx
In the Graph API Explorer, you must type only this:
BUSINESS_ID/instagram_business_accounts
The response should be something like this:
{
"data": [
{
"id": "INSTAGRAM_BUSINESS_ACCOUNT_ID"
}
],
...
}
And that's it!
If everything worked as expected, you can use this INSTAGRAM_BUSINESS_ACCOUNT_ID to make the desired requests, such as ig_hashtag_search or recent_media requests:
GET https://graph.facebook.com/v12.0/ig_hashtag_search?user_id=INSTAGRAM_BUSINESS_ACCOUNT_ID&q=DESIRED_HASHTAG&access_token=xxx
In the Graph API Explorer, you must type only this:
ig_hashtag_search?user_id=INSTAGRAM_BUSINESS_ACCOUNT_ID&q=DESIRED_HASHTAG
The response should be something like this:
{
"data": [
{
"id": "HASHTAG_ID"
}
]
}
Hope to have helped! 🙏
As described in the marketing API, I have registered an app got my app key and and id, generated a token with ads permissions, list pages permission as well. The app is not yet submitted for approval.
When I try to get the list of ad accountsz linked to 'me' it returns the array of all ad accounts.
But when I select any of the business accounts (other than my personal Facebook account) and try to retrieve the ads insights API throws exception saying:
but when I try to get the insights, using the python SDK, I get the same error, ex: (#273) This Ads API call requires the user to be admin of the ad account. User is not admin on ad account .
What is surprising is when I use the similar sample page from Facebook-Developers to get insights, it is able to retrieve the ads data for the same account, with my own login itself.
Why would my app be unable to do so?
Is there any such limitation for apps not reviewed?
Update: I seem to have admin access to the ad account as well. Here are some screenshots. (Unless its my dumb day I think something else is going on, but its my fist time with an API like this, so I cant be sure!;) )
Screenshots: GraphAPI Explrer with API call, App Settings, AdAccount Settings
Based on the discussion on question and experience I now have:
API user needs to be an admin of the ad account and of the app if you
wish to use the API.
The ad account needs to be specifically added to the app, in app settings. In developer access an app can only have access to a maximum of 5 ad accounts.
Error messages in Facebook API are misleading more often than not. Fix anything marked in yellow or red anywhere in the portal, to be
sure.
Do read about limits of every API before you use it, all API have different limits and your application design needs to take those into account.
As for the question, yes the issue was the text in red, as pointed out by #CBroe, although the error message was off by a mile and issue occurred only when using our own app.
When I am logged into my Google account and I search anything on Google,
these days if it is a blog or a profile, Google shows the name of the owner. and also tells me if I am connected to that person.
I can understand if Its a blogger blog where the author might be having a Google+ account which I am connected to.
But under my Facebook friends account in Google search results.
It reads "You are connected to XYZ on Facebook" on hovering over is name.
Is it because I told Google Plus about my other profile links, ie Twitter and Facebook ?
I don't think connections are accessible under Graph API without any access token and I don't remember giving Google any such permissions.
It is likely due to your logged in facebook session. If this is active, it will show up on websites allowing you to comment on certain things, from the random website, straight onto facebook. Or like it, etc etc.
Google is most likely just using your logged in session.
If you dont like such features (I personally hate facebook apps on websites ), you can block them using script blocking addons for your browser.
I.e. https://addons.mozilla.org/en-US/firefox/addon/noscript/
The Google dashboard at https://www.google.com/dashboard list what Google knows about you, under the section "Me on the Web" I believe you can adjust what twitter/Facebook profiles are linked to you Google account. I don't have any so I'm not %100 sure but a good place to check.