Google Cloud shell appears to be hanging on provisioning - google-cloud-platform

Anyone else having issues with Cloud Shell this morning? -- My first time working in GCP and when I clicked on cloud shell, the process appears to be hanging at the provisioning stage. According to the docs, this should only take a minute, but I've been waiting more than 20 minutes now and it's still spinning with no apparent progress.
I thought it might have been blocking some process (thank you uBlock origin), but reloading the page with uBlock turned off, I see the same behavior.
Thoughts?

This issue is hard to investigate/track since no error appeared, sometimes related to Cloud Shell location/region. I may suggest to troubleshoot by doing any steps below:
In the Cloud Shell menu, click the three dots menu icon, then click Restart Cloud Shell. Click Restart Cloud Shell in the confirmation dialog.
Add the following in the address bar in Cloud Shell URL so it will open the shell in the safe mode then click the three dots menu icon and click Restart.
&cloudshellsafemode=true
Try to restart the browser or you can try to access or open the Cloud Shell with a different browser.
Try the browser incognito mode.
If the Cloud Shell still does not open, as a workaround, I recommend to install the Cloud SDK to your machine to access your GCP resources.
If all the steps above doesn't work, I'll recommend to contact Google Cloud Platform Support or create a Public Tracker Issue to further investigate this kind of issue.

Related

How to prevent GCP Cloud Shell from automatic popping up in console every time I open a page

Some time ago (a month or more) GCP Cloud Shell started to show up automatically every time I opened a page (some GCP page). It says it's reconnecting to the existing service. It happens even if I close the one on my first page. Then when I open a new page (for example, with Ctrl + Mouse Left Click in windows in Chrome) the Cloud shell automatically opens up again.
I would like Cloud Shell on the new page to be open only if I manually open it. Maybe I need to configure something somewhere. It's also bad because it uses the available quota for Cloud Shell, decreasing it without my will.
How is it possible to achieve that and disable auto-opening of GCP Cloud Shell?
Look at the URL in your browser. most probably you will find &cloudshell=true appended to it. remove that part and you should be fine.
Note:
When you open cloudshell. the mentioned part is appended with the value true. and when you close it, its value becomes false. if you have issues with that then most probably it's something with your browser.

Customised Google Cloudshell image does not launch

Customised Google Cloud Shell image fails to launch, error is 'Cloud Shell is experiencing some issues provisioning a VM to you. Please try again in a few minutes'. Repeated attempts to launch also fail.
I created a custom Google Cloudshell Image with an Ansible lab environment and setup tutorial. When this was tested approximately 10 days ago, it seemed to work as expected. Setup was performed using the following guide
Project is hosted with the 'Open in Google Cloud Shell' button here
For convenience, this is the launch button as a link
The customised Cloud Shell image is hosted at gcr.io/diveintoansible/diveintoansible-lab-gcp-cloudshell
I've checked the permissions and these appear to be open to the public as desired.
Any advice on resolving this, greatly appreciated.
This usually happens because the base image is out of date. If your image worked a few weeks ago, you probably just need to rebuild it.

Error when trying to connect to a Cloud SQL instance using the Cloud Shell

I've had a Cloud SQL instance for about a year now.
I always accessed it the same way:
I would go to my project on the Cloud Console.
Click on the Cloud Shell icon at the top right (a small right pointing arrow).
A black shell screen would pop up where I would type
gcloud sql connect <my instance> --user=root.
Enter my password.
Now, all of a sudden, I am getting an error message saying:
There was no instance found at projects//instances/ or you are not authorized to connect to it.
I am the owner of the project, and also have Admin rights to the Cloud SQL instance. The project and instance are still there, and my app that accesses the data stored in the instances' database is working fine - therefore I know the database is also present, otherwise my app wouldn't work.
I didn't touch or change anything in the Cloud SQL instance. Suddenly, I simply can't access my database using the exact same procedure I have been using almost every day over the past year now.
I am able to access the database using a local Python script on my laptop and the Cloud SQL Proxy, but I would like to access it from the Cloud Shell again.
Any ideas on what could the problem be?
gcloud components update - update all of your installed components to the latest version
gcloud init - reinitialize gcloud shell. It performs the following setup steps:
Authorizes gcloud and other SDK tools to access Google Cloud Platform using your user account credentials, or from an account of your choosing whose credentials are already available.
It seems like there was a problem with the GCP Cloud Shell (even though there was no mention of it on the GCP error tracking page). When I logged back in today and followed the same above process everything worked well.
Looks like GCP Cloud Shell could occasionally go rouge and start producing errors. Word of advice, don't panic when this happens (like I did) and start resetting, rebooting and messing up things. Just wait a day and check back again.

Browser drops connection during model training

I am currently trying to go through a fairly long hyperparameter grid search (4-5 hours) and I keep having issues with Jupyter Lab (or haven't figured out something yet) on a gcp notebook instance. The browser connection to the notebook keeps dropping, whereas the training process continues just fine. When it finishes training process, there's nowhere to write the output as the browser connection to the notebook has already dropped.
How can I keep that connection alive or make sure the output gets written into the notebook even if my laptop gets turned off/gets turned off?
There are multiple problems that may be affecting your notebook. It can be a GCP issue, a network issue... Therefore, you need to provide more information in order to diagnose what is happening. I would recommend you to open a ticket with GCP or Jupyter support to conduct a more thorough investigation as it can be something difficult to diagnose and they will have more tools to do it. Also, what #Joaquim suggested seems like a good workaround for the moment. Anyhow, I have gathered several troubleshooting steps that you can follow to find if it is one of this recurrent issues the one that is affecting you:
According to this Jupyter Notebook document, there is a ‘shutdown_no_activity_timeout’ option. The default value is ‘0’ that disables this automatic shutdown. The option might be overridden on ‘jupyter_notebook_config.py’ file. You may follow these steps to confirm it:
Click on the instance name of in which your Notebook is running on the AI Platform Notebooks page.
Remote access it by clicking “SSH”
Run this on the shell to confirm the existence of the overriding:
ls /home/*/.jupyter/jupyter_notebook_config.py
Run this command to confirm if the shutdown_no_activity_timeout option is doing the overriding:
cat /home/*/.jupyter/jupyter_notebook_config.py | grep shutdown_no_activity_timeout
Switch the option to ‘0’ if it is set to a different value, and reset the Notebook instances on this page to apply the change.
According to this other document, it might fail to connect when behind a proxy. You can try to disable your browser’s proxy settings.
You can also try to change the Jupyter port. On this Jupyter issue, the customer insists that his disconnection problem was gone after changing it. If you are using Chrome browser, could you please open the Inspect panel (Ctrl+Shift+I) and compare your connection symptoms with this image? If you get similar errors, you may try to change the port (c.NotebookApp.port).

Google Cloud Shell - Cannot open shell

I am really new to Google Cloud Shell, and I accidentally closed the tab for the shell...and I cannot find it now.
I know I need to click the highlighted button at the top of the console window to activate Google Cloud Shell, but it is now grey, and no shell is presented on the page (it should be at the bottom).
Can anyone help?
I observed the same issue.
I refreshed the console page ( CTRL + F5 ) and I was able to see the 'Activate Cloud Shell' button again !!
However, if above does not resolves the issue, some tips:
From google docs Google Cloud Shell Limitations
Weekly usage: Cloud Shell also has weekly usage limits. If you reach
your usage limit, you'll need to wait until the specified time (listed
under Usage Quota, found under the three dots menu icon) before you
can use Cloud Shell again.
Also, there are usage limits on this, check your email if you had violated any conditions on shell usage:
Warning: Violating the Terms of Service will result in Cloud Shell
being disabled for your account. This constitutes activity that
adversely impacts Google Cloud Platform services, other customers' or
their end users' use of services, or the Google network used to
provide these services. Coin mining and network scanning using Cloud
Shell are strictly prohibited.
I had the same issue here.
You can install the command line interface in your terminal to access Google Cloud Datalab.
Here you will find the quickstart to configure the environment.
Installing datalab component:
gcloud components install datalab
Connecting with your VM Instance:
datalab connect *instance-name*
Opening the initial page:
http://localhost:8081
See more:
Google Cloud Datalab - Quickstart
It works now. It seems that there was a service problem earlier today, so the page was not well functioning.