I need to link 2 different dynamic fields in OTRS. What I have done till now:-
1 Created the ACL in Config file
2 Changed the customerticketmessage dtl for source binding
3 Changed the Agentcommonaction dtl
But the result is not reflected in customer webpage
I am now not really getting the way to implement it. Need help for it.
Thank You
What version of OTRS are you on?
Since OTRS 3.2 the Customer Interface supports ACLs: http://otrs.github.io/doc/manual/admin/3.3/en/html/otrs.html#idp9739616
Also, of course having to achieve your goal via ACLs is not that nice, the best way to go is to create a specific type of drop-down field with multiple levels. This would require some coding, though.
Related
I am Using Sitecore 6.6
I believe item:setdefaultworkflow and item:resetdefaultworkflow commands are used to reset the workflow fields on an Item with values set on Standard values.
If not please correct me.
Here is the Path in Core:
/sitecore/content/Applications/Content Editor/Ribbons/Chunks/Workflow/Set Default Workflow
commands are not shown on the Ribbon. How do I use these commands? what is their purpose. Any Help is greatly appreciated.
I am aware of Version >> Fields(Reset)>> then choose the fields to reset with multiple clicks.
I am trying to use these commands if they solve my purpose to reset the Workflow Fields to standard values with a command on Review Tab >> Workflow section with one Click.
As far as I'm aware, these buttons are only visible on __Standard Values items. They are used to assign the workflow that will be used for new versions of that template going forward, or to clear the workflow that has been set (note that items which are already part way through a workflow will still need to finish it before they are no longer associated with a workflow).
The idea is that you assign the workflow to the standard values of templates (or base templates) in your solution, and those settings then get carried through to your content items.
Although you are able to, I'd advise against fiddling with the workflow fields on individual items before you fully understand the purpose of the fields.
For more information, I'd suggest looking at the Sitecore workflow reference document: https://sdn.sitecore.net/upload/sitecore6/60/workflow_reference_sc60orlater-a4.pdf
So I am rather new to sitecore, and it's a topic that wasn't covered during my training. My questions is just to help point me to the correct term, or documentation on a method to do the following.
I have a definition item, with a ton of field groups, what I want to do is something like:
if Value of Field X is "yes" then collapse/hide Field X or Field Group X.
Does that make sense? Is it a validation rule? or some other kind of rules, is it a workflow I need to attach? Do you place it on just the field I want to hide, or the field that triggers the action?
I appreciate any guidance.
There is nothing out-of-the-box in Sitecore to achieve what you want but there is no reason you cannot create a composite custom field type to do this. The following articles will help you achieve this:
Creating a custom Sitecore Field
Getting to Know Sitecore: Custom Fields, Part 1
Create a new control, inheriting either from Droplist (if the comparison of the value is to be text based) or Droplink (for comparison of ID). You could add a parameter in the Source field of the control to specify what the values that trigger the hide should be.
The underlying control in the Content Editor is just a standard HTML select element. Add onchange events to the control and add your Javascript handler to hide the other controls. Since I could not find a way of adding additional custom css classes to the Sitecore controls, it would be best/easiest to hide all other controls in the same collapsible group after you control. This would mean you would need to group your controls better (or logically at least).
The Javascript will be something like this (the Content Editor uses the Prototype JS framework):
if ($(this).getValue() == 'no') {
// find the parent container of this control and then hide all the next siblings in the same group
$(this).up('.scEditorFieldMarker').nextSiblings('.scEditorFieldMarker').invoke('hide');
}
You can test this by running the above in the console, change out the keyword this with the id of your field, e.g. $('FIELD2292054').
What I am not sure about is how to trigger the hide on initial load, i.e. when someone returns to an existing item, it may be possible by adding to one of the pipelines, but would be better using a JS solution if possible. I'll have a think about this and get a proper code sample up over the next few days.
EDIT: You can add an event handler to sc:contenteditorupdated to handle the content editor being rel-oaded.
document.observe("sc:contenteditorupdated", myFunction);
I wrote up a blog post and put the code on GitHub if you are interested.
Not sure if you have come across Andy Uzick's this blog post.
He wisely talks about hiding fields in the Content Editor and has also created a Sitecore Module called Hide Field Template Extension which is hosted on the Sitecore Marketplace with the full source code to extend.
After reading through and trying the extension, I do feel that it will not completely resolve your issue (how you have described it in the question).
But it will give you:
A mid-term solution to hide a few unnecessary field that some content editors would not like to view.
Fields that are only required by administrators for admin purpose - to de-clutter these fields could be hidden.
Just one thing to bear in mind that it mentions in the requirements Sitecore 6.5 & 6.6. I have not tested it in Sitecore 7. If you are using Sitecore 7, which I think you are, one could modify the source code and make it work for Sitecore 7.
Have a look and share your findings.
Happy Sitecoring!
My client's t-shirt website has 2 types of products. One is just normal t-shirts. The other one is dynamic t-shirt design creation. The normal t-shirts can use the default product templates but dynamic products need a different type of functionality in it. Will creating different templates make it possible to resolve this issue or do I need to do more than that?
Create a separate category or add a new field for selecting product type for dynamic t-shirts.
Depending on either of the options mentioned above use 2 product templates or add condition based html code in the existing product template.
Have a nice day :) !
I would suggest using tabs (depending on your theme) then loading the custom template via an additional method and ajax.
Look at how the checkout controllers and templates/javascript work in the checkout process and model that for your custom tshirt builder.
Maybe this isn't the correct place to ask, but I asked this question on Joomla forums and did not get any answers. If someone can help me or at least point me in the right direction, I would really appreciate.
My question is: In a Joomla 2.5 website, I want to create two different kinds of forms for registering users. Maybe "registering" isn't the correct term. I want to create something like a very simple database which will hold records for two kinds of users:
- one which will be interested in working in projects, so in this case the form will have more fields and specific details to fill
- one which will be interested only in receiving newsletters from the site, and in this case only basic contact information will be required.
I did some research and found an extension named AcyMailing which can handle the newsletters for example, but I need to have all my potential users registered as Joomla users. I would like to avoid that if possible. If not, how can I differentiate the two kinds of users on registration, so the visitor can choose which option he wants and in this case, add more information to the registering process, if possible.
I'm not very experienced with Joomla, but since the site in question is already implemented using it, I don't have much choice.
Thanks in advance!
Chronoforms. Most definitely here would be a great use for their AWESOME free component. Your forms can work as registration forms (should you desire that); or can also just be free standing forms that log the information filled out on them to your database which you can later use however you would like (i.e. compiling a mailing list or something of that sort).
The form wizard makes it almost bullet proof, then you can have a form for 1 type of user to fill out, and a form for a different user build different ways.
That will get you the data - in order to mass mail those people you'll need a way to extract their emails out of the database (or find an email component that will let you email based on certain fields in the database or what have you); but it's totally possible and would be easily done I think with 1 simple mySQL query on your database table created by chronoforms.
In terms of something that will solve your issue quickly and get you the info you're looking for in two separate ways - chronoforms will do that exactly.
I have become a bit confused on the best way to move forward with something I'd like to achieve in Wordpress. My problem is partly workflow I think and knowing the correct way to do what I'd like to achieve but also there may be a few blanks on how to actually implement some of what I need to do. I have checked various online resources but they all are specific to what they are doing and I can't easily understand them to apply them in to the context of my own project, which is why I wanted to ask here. I'm sure my initial question will inevitably branch out to sub questions but here we go:
For my website I have created a custom post type called 'projects'. I have successfully set this up.
Then for each project I need to allow the following data to be entered:
Project Title
Project Description
Also post meta data that will display as a list on each project page (I'll need to display both the key and value on the page but only for those fields that contain data 'i.e. I don't want the list to show as Location: blank'):
Client Name:
Location:
Project Value:
Architect:
Engineer:
Site Area:
My main question is this, I need to show images for each project and allow the user to select a 'template' for each project post, this is because there are about 5 grid designs for layout of the images (1 main Image, 1 square image with two small images right side, 3 portrait image cols etc).
I thought the correct way would be to create a custom post type called projects, add write panels to allow easy input of data (I've yet to add image uploads as this will need to vary depending on the template selected and number of images required), at data input stage the user selects the preferred image layout/template and then uploads images for the containers that allow images (I’ll need to id each image upload to position it in the template with CSS, that was the plan).
Firstly, am I approaching this correctly? And secondly, how can I add functionality to the write panel I have created to allow users to a) select a 'Template' (bit like you can with pages but for my custom post type) and b) to add image upload fields which change depending on the template selected?
Finally, I would like to stay away from using plug-ins and try and achieve this myself through functions.php etc. This is to avoid problems later as plugins update or lose support etc.
Any help is appreciated, thank you.
This sort of question seems to come up a lot in regards to Wordpress (I answered essentially the same question the other day). I know you want to avoid plugins but this sounds like a job for Advanced Custom Fields.
You can create exactly the fields you need for your custom post type (including an image upload field), and then add them into the template the corresponds with your custom post type.
ACF does have a 'lite mode' which can be included directly in a theme. This way you needn't worry about updates nuking site functionality. Believe me you will save yourself a lot of time and energy this way.
It's admirable to try and do it with pure WP, but it's a maturing platform, it just doesn't lend itself to this sort of customization easily.