since an hour or so I'm stuck in creating a GCP billing account.
I can go all way (providing phone number, address, credit card info) >> do the credit card security check. But right after I confirm the security code for my credit card the regarding popup closes and I'm stuck on the tab "Step 2 of 2 - Free Trial - Google Cloud Platform" with a turning wheel indicating that something is processed ...
Tried several times in Chrome and Safari. Updated my Credit Card App (DKB).
Any suggestions?
Best regards
I had the same issue, try doing the process again with a separate browser, I got through to step 3 and successfully created the account within minutes. I initially used Google, but then retried with Microsoft Edge and it worked. Hope this helps.
reaching out to the billing team by filing a billing support request at [1] will be the best place to ask for assistance for your situation.
[1] https://support.google.com/cloud/contact/cloud_platform_billing
Its browser issue, I used brave browser with shield & without shield nothing worked.
Then I tried Opera and it worked
Related
I hope you are all very well. I'm developing a web platform for an assignment and I need to use the Maps JavaScript API. As you know, you are required to provide a credit card number to set up your billing account, unfortunately I'm from Venezuela and credit cards are not something that you can see every day, first I tried using a false credit card number, it didn't work, then I managed to find someone who had a credit card, but it seems like the credit limits in my country are not even high enough for Google to test that the credit card actually works. I've tried sending requests to the API but all of them have been rejected and I haven't been able to find any ways around this problem. It's very embarrassing to ask for this, but if someone could provide me with an API key that works, I'd very more than grateful, I can pay for using the API Key, my only problem is that I don't count with a credit card (I could pay with cryptocurrencies if that were an option), and even if I had a credit card, my country is not included in the list of countries that can be chosen when creating a new billing account. Thanks in advance, it's a very important assignment and I really need some help.
I believe that you can use a PayPal account. For Google Cloud you can prepay an account, maybe you can do the same with Google Maps.
A shared API key will probably get blocked quickly by Google, so do not try to go that route.
Another idea is to join a local Google Developer Group, someone might be able to help you. Also, sometimes developer/educational credits are available. This is worth your time and can help you with contacts as you develop your skills.
Google Developer Groups
Link to the Caracas GDG
I created two virtual machine instances. After the trial they disappear. I already search in the compute engine menu but i can't find anything. Do you know if i can recover them or what can i do?.
After your trial ends, the resources you created during the trial are stopped, but can be restored if you upgrade to a paid account within 30 days.
Within that 30-day period, you can also contact Google Billing Support to export any data you stored in Google GCP services (other than on Compute Engine). After 30 days, your data and resources are not available, even if you upgrade.
You can find more detail at this link.
Update: 2020-12-18
I just have had a chat with google billing support. They confirm that they remove data after 30 days as state here https://cloud.google.com/free/docs/gcp-free-tier#end (They gave me this link )
After the VMs are removed , they will gone forever. You cannot do anything about it.
And they also said that they DO NOT give any email warning that the service is ending and the VMs will be removed.
Very surprised about this and this is like a problem for at least 2 years. And they do nothing about it. It is just one email and very very important one!
They also said "we will send a feedback to our engineering team regarding this incident" Hope that their engineering team will create this email next time.
However, if you have a paid account, it will be different. You will get a warning email ( just one , as I understand) and you will have 7 + 30 days before your vm will be deleted. This is from the chat:
If the account missed a payment, the billing account will go to "Delinquent Status" and after 7 days, the account will be suspended and the service will be interrupted. Which means, the VM's will stop to function.
Once the account is in a delinquent status, the moment it was entered delinquency, you'll receive a notice via email that you need to update the form of payment to remove the delinquency, if not, the account will be suspended.
Once it's suspended, the project will start to go to the period when the project needs to be link to an active account within 30 days, otherwise, the data and resources are gradually deleted from the project if not linked to a working billing account in a span of 30 days.
After the 30 day recovery period, all resources on the project are fully deleted and there are no more means of recovering them, that's what will happen and the stages will experience "if" the account missed a payment or when the card link in the account expires.
As I understand , it will be one email only.
I recently worked with a corporation and they gave me the user pass of main gmail account that apps are using and said use your credit card on it and we will change it in 1 month , i submitted my credit account and submitted my verification document , after one month they changed password of the main account with (2 step verification enabled !)
because some how they were the original creator of the account ! so the put me outside of it and they fired me ,they are still using my credit card after telling them that i report my card stolen the gave me Billing administrator role for the account no i see close in billing section how can i close that account billing that no one can re open it,
i just my credit card out and don't care that main account deletes or suspends !
I suggest you to open a case the Google Cloud Platform Billing Support:
Google Cloud Platform Billing Support
They should be able to assist you with anything related to billing accounts.
I am using Google Cloud for development and training of deep neural networks. I've reached the limits of what I can do with CPUs and now need to create and instance with one or more GPUs.
I've followed the instructions from multiple sources. As the instance was being created I received a notification that my quota for my region (us-west1) was zero and to request an increase.
I did so and received the confirmation email within minutes. However, when I then attempted to recreate the instance I was again met with the quota increase error.
I submitted another request (same region) but heard nothing.
I tried in a different region, again requesting a quota increase, but heard nothing. I did this 6 times and -- as you might have guessed -- neither received a confirmation email nor was I able to create my instance.
I tried the hack of using Chrome in Incognito mode, but no joy.
This was an issue a few months ago, at least judging from the S/O and Google forum posts. I would think that by now it would be fixed.
Any help would be much appreciated as I'm totally stuck
NB: Cross-posted to the gce-discussion forum
I think you should contact the Google Cloud Platform Support for this kind of issues.
Open a case asking why your quota increase has not been applied and I am sure they are going to solve this in some days or at least to tell you why your request was declined.
Notice that quoting from the official Documentation "Free Trial accounts do not receive GPU quota by default."
Disclaimer: I work for the Google Cloud Support.
Company credit card expiry passed and new expiry details needed putting onto AWS payment methods. Since then billing has failed. I am assuming its because CVS number is not taken by AWS and the bank are rejecting it. (The card has been used for many other things since to make payment so its active).
Is there another way to get around this as the bank won't allow to bypass it. I can't believe there arent any posts from others with similar issues as the payment methods for AWS are rather limiting.
Its ran seamless for a few years now until this happened and I can't get an answer out of ticket system on AWS.
Many thanks.
Its randomly started working again. Very strange.