Facebook Graph API - not able to get from name for all the comments on a post - facebook-graph-api

I am using Facebook Graph API version 8. I want to get all the comments from a selected post along with the user who commented. I am asking for following permissions while connecting the Facebook Business page with my platform:
'public_profile', 'email', 'pages_read_user_content', 'pages_read_engagement'
My issue is that from all the comments received few of them have detail of the user who commented and few doesn't. I am using long live user access token to fetch the comments from the selected post.
Can anyone please help me identify the thing what I am doing wrong? Wrong access token or missing permission? I have tried a lot of things but could not figure out the issue.

Related

Starting using Instagram oEmbed feature

What is the correct way to start using Instagram oEmbed feature? Documentation (https://developers.facebook.com/docs/instagram/oembed/) claims that I have to pass App Review to start using the feature. And application form says Please provide a URL where we can test Oembed Read. Which I don't have because I have no access to the feature.
What I have tried with no success:
I requested instagram_oembed resource with:
app token of application in live mode
app token of application in
development mode
passed URL to a post by official Instagram account
(e.g. https://www.instagram.com/p/CQG4gZxMzzO/)
passed URL to a post
of a user who is Admin of the app
In all cases I receive (#10) To use 'Oembed Read', your use of this endpoint must be reviewed and approved by Facebook. To submit this 'Oembed Read' feature for review please read our documentation on reviewable features: https://developers.facebook.com/docs/apps/review.
Example of the request I do https://graph.facebook.com/v11.0/instagram_oembed?url=https%3A%2F%2Fwww.instagram.com%2Fp%2FCQG4gZxMzzO%2F&access_token=appAccessToken
We're also suffering from this issue, but so far, we thought we already figured out how to do that.
Big picture
Facebook had not sorted this thing out correctly. Or at least, we don't know why they put such a restriction to this API.
The official document is not correct. (or at least not accurate for now, for some part)
Which part was not correct?
The access token part is not right. Or at least, it's the most confusion part.
How can we resolve this?
Use the Graph API Explorer
Adjust your token(App token, Client access token, user token) with the official URLs(see below) to see if you can get the result
most of us should be able to get the result with user access token, which means you have to access this API after login!
Integrate into your app for review
The review page is also confusing:
Please provide a URL where we can test Oembed Read. Include the URL of a page, post or video from our official Facebook or Instagram pages, or the pages themselves., it means you can only use links like https://www.facebook.com/instagram or https://www.facebook.com/facebook
With that in mind, so far, the only way to get approved is integrate your oembed usage into your normal UI with facebook user access token ready
Question to the big picture
So, we have to ask user to login with our facebook app, then we can provide this oembed read API returned embed HTML? I'm afraid that's what we have now.
big companies might be able to apply for App Token, I guess in that scenario, facebook login is not necessary
for small companies, indie developers, hmmm, I don't know any better solutions so far.
I have run into this too. I do not have an answer at this time, I just want to report on the frustrations of their 'app review' process. Which makes it feel like you are unlikely to get it to work any time soon.
We have a custom embed code for our weblog authors to use (a shortcode kind of thing) which does the oEmbed call. We just take the HTML from the resulting JSON, and insert it into the weblog article page, and that is it. It stopped working, presenting this same error - in live mode, and in development mode.
The kicker is, I then tried submitting it for app review. Filled out everything I could to the best of my knowledge. Provided them a test account and post on our weblog to show the shortcode editing and expected placement. We got rejected. Why? Your embedding resulted in an error, we can't see it in action to approve you.
Yes. The error I am getting is that I need my 'app' to be reviewed and approved.
This is an infuriating process. This is the only Facebook / Instagram API feature we use at this point. No user data. No attempt to make an Instagram clone app or anything like that. Just an embed.
And they are making this simple use case as impossible to use as they can. And the documentation also feels like an infinite loop. They say users of the old Instagram embed call have until September 7 2021 to get approved. But the call does not work at all because we are not approved. So we cannot get approved.
Same loop here. I've managed to report it to Facebook team and get answer "Just submit your Instagram post URL"! I can't believe it, its can't be so simple. I've confirmed it few times with Facebook team person and.... get rejected!
Also, second form in App Review process will LOWERCASE all of your links and I've spent few days just to explain it to reviewers and support person. Still rejected after submitting proper url. This is insane.
My another attempt was about to build a test page where I can auth via Facebook account, parse connected Instagram accounts and GET embed endpoint with user access key in hope that reviewer HAS access to oembed feature - REJECTED. I can't even find what permission I need to add to auth URL to obtain oembed thing.
Will update my answer with new information later.
UPDATE: After reporting about the issue with lowercase URL in submission form they just APPROVED my app without APP REVIEW. Well... Facebook style...
I had exactly the same problem recently. Updated the packages with compose, changed the API version from 10 to 11... without any change.
The error was also occurring in development mode, it didn't make sense that Facebook was asking to approve in dev mode.
For me, the problem came from the management of scopes in my application, depending on the version of the Facebook API used.
My advice: check the scopes defined with API version in your code first.
I had the same issue and the solution is very simple. The only thing you need to do is copy paste an instagram url in the input field saying: Please provide a URL where we can test Oembed Read.
I did the this link: https://www.instagram.com/p/G/
Which is actually the first instagram post :) Got approved. Hope this helps everybody!

Get instagram ID from facebook graph API without manage_pages permission

I'm creating an app that's using facebook login to get instagram follower insights. Currently I've followed and and successfully made the soloution written here: https://developers.facebook.com/docs/instagram-api/getting-started/
But here's the problem. Facebook won't approve the "manage_pages" permission for my app. Without manage_pages I have no idea how to get the instagram account id.
I've tried for a couple of weeks now, and facebook won't give any explanation other than "This permission is not required for your app's intended function, or it doesn't appear to enhance the user experience" and then referencing this https://developers.facebook.com/docs/facebook-login/permissions
I currently have a facebook support ticket regarding the issue but they haven't replied for almost 2 weeks. And I'm getting a little desperate.
Using below URL for version 3.0 and 3.2 to get the instagram accounts - It works with "manage_permissions" but without it the response is empty.
me/accounts?fields=name,id,access_token,instagram_business_account{id}
Facebook has finally replied to my support ticket and accepted my app review! The approach and guide I was using above was correct.
I have similar problem to get Instagram Id without extra manage_pages permission. I see no point to ask users for manage page permissions (just read it - its includes ads/create/delete etc permissions, crazy) just to get their Instagram accounts id connected to the page. I've found pages_read_engagement permission will provide this data! So, read only permission fixed my problem. Try it! Its better than manage_pages I guess.

Cannot see timeline-posts posted via developer-app

I want to post to facebook company-page via a developer-app. Therefore I created an app and also an access-token with the following permissions:
manage_pages, pages_show_list, publish_pages, public_profile
Posts are successfully created on the company-page via the app.
The problem I have is the following:
Customer is posting on the companies page.
Answer from the company is posted via the api (app).
The customer sees that there is an comment to his initial post but he cannot see the content of the reply.
I'm pretty sure my access-token is missing some permission but I could not find anything related in the facebook api documentation. Or am I wrong and there is another problem?
Make sure the App is public in the App settings: App Review > "Your app is in development and unavailable to the public."
Postings of Development-Apps usually donĀ“t show up for regular users.

how can i get the details of a photo posted to facebook from instagram

I was trying to access the details(likes and comments) of the photos which are posted to facebook from instagram app.
I coulnd't find any way to get that.
how can i confirm that a photo is posted from instagram?
Did you try the facebook endpoint /me/instapp:take ?
I can at least get my photos... don't know about public pictures...
Now I am able to get my instagram photos and others as well but the thing is we can't access anybody's instagram photo details for that we need to have access token of that user.

Facebook API - permissions error

Anyone know what is the reason for this Facebook API error?
This is appearing sometimes while user is posting by /feed call.
"error":{"message":"Permissions error", "type":"FacebookApiException", "code":200, "error_subcode":1376025
Posting to a user's wall is not a default permission and as such you're probably trying to post without first checking they have granted to permission to do so. If you're finding multiple users are causing this error, consider only asking for permission when your app needs it. From the Facebook Graph API docs:
For cases where someone has granted some permissions but not others,
only prompt for missing permissions at the point at which they are
needed. For example, if your app posts stories to Facebook, only
request publish_actions when they ask to publish a story.
Alas, I could be way off - but that's what I think is happening based on your description. There isn't much else that could be causing that if it works sometimes and not others, given your error message is an exception from the Facebook API itself.
If you are using a test account along with the API for testing on Facebook and you are trying to post Facebook content such as a link to a video that has been uploaded to Facebook, then you will get this error.
In my case I was using the API to post this video: https://www.facebook.com/LADbible/videos/the-turkey-whisperer/4699159626797857/ to my test user accounts facebook page and I was getting that error. When I used a different link facebook allowed the post to go through.
This may not be a fix for you but maybe for anyone else coming across this permissions error.