I've set up a local Sitecore environment with all sql and mongodb db's working.
Except i do not get any data in the experience profile (contacts)
I see that tracking_contact db is empty in mongo and also the analytics index folder is empty.
Other functionalities like experience analytics work fine.
Are there any extra configurations necessary?
The Experience Profile runs on the Analytics index. If there is no index, there will be no data shown.
Try to rebuild the index if it's not there.
There is an admin tool for rebuilding the reporting db & analytics index: /sitecore/admin/RebuildReportingDB.aspx
When you run the tool you must setup a secondary reporting db first.
Just attach another empty analtyics database to your local SQL and name it something like analytics_secondary and configure its connectionstring.
Then rebuild the reporting db and after that data should appear in your Experience Profile.
The index should be constantly refreshed by the aggregation framework (i.e. you should not need to rebuild) so if that is not happening, something is wrong in your configuration.
When working with xDB you'll need to identify a user to get it to appear in the experience profile section otherwise they will be anonymous.
Try using this code here to create a contact:
https://github.com/ianjohngraham/CoreBlimey.Utils/tree/master/CoreBlimey.Utils/xDB%20Contact%20Creator
And then call the end session by using the button.
If everything is setup correctly then the contact you created will appear in MongoDB and in Experience Profile.
If you are still not getting any data then you could try these things:
Ensure you have the <sc:VisitorIdentification runat="server" /> control for asp web forms layout
the #Html.Sitecore().VisitorIdentification() control for MVC layout
Make sure you disable robot detection by changing this setting <setting name="Analytics.AutoDetectBots" />
Charley,
I also had the similar problem in past, so what I found was, it was not working in my local, but when i put it stage server it shows data to me. So same may apply to you also.
Also without "#Html.Sitecore().VisitorIdentification()" in your Layout tracking is not possible.
Hope this will help you.
cheers!!
Related
We're integrating SAP Commerce 2005 and Spartacus 2.0.3 with CDS (Context-Driven Services). We followed the instructions from https://sap.github.io/spartacus-docs/cds-integration/ and we got it work right.
Nevertheless, we've noticed one issue.
When we clear the site data (either from Chrome DevTool or via browser Settings), the cookie named profile.consent.given is not being set anew while refreshing the page - even though the PROFILE consent has consentState "GIVEN" in local storage in spartacus-local-data > anonymous-consents > consents.
Initially I thought that it's just not visible in DevTools, but when I've added the url parameter ?profileTagDebug=true, in the console there is a log saying:
"[Profile Tag] No cookie found with name profile.consent.given".
When I set this cookie manually with value true, everything starts to work just fine, all other needed cookies and local storage data responsible for tracking users behavior is being set properly.
Do you see any place where we could have done something wrong, which may have caused this cookie to work improperly? Which module or component of Spartacus library would be of any clue in resolving this issue?
Edit: the reason of this strange behavior was in profile tag created by our team in CDS. It contained:
"consentListener": "type":"cookie","cookieName":"profile.consent.given","cookieValue":"true"},
which made the cookie profile.consent.given necessary while it shouldn't be. Using profile tag without this part made all work just fine.
With Spartacus, this cookie doesn’t make sense anymore. It is created by the Commerce backend and works best in combination with an accelerator frontend. Cds-spartacus in combination with ProfileTag relies on the anonymous consents or the user consents (depending on the user being logged in or not) loaded by Spartacus. More information about anonymous consents can be found here: https://sap.github.io/spartacus-docs/anonymous-consent/.
Just a quick FYI about the CDS-Spartacus integration: the profile tag script is pulled from the configured URL by Spartacus, and the script is doing all the event and data "scraping". The cookie is also being placed in the browser by the script.
Your question and this comment lead me to think that the script is not handling this case.
I'm not even sure if it should handle it, so it might be a better idea to contact CDS team directly about this one.
I'm in a brain-breaking problem here. I've created a nice Magento 2.1.7 installation with two websites (two stores, two domains) and somehow after a while we are unable to login the backend of Magento.
Invalid Form Key. Please refresh the page.
Now, after trying a few options, still no success. Checked core_config_data, edit max_input_vars, nothing works. The strange thing is, on the front it's still possible to checkout and do your shopping.
Anyway, I'm stumped here. Why is this happening, and how can this be fixed. Any help is welcome.
I often get this error, clearing the cookies for that site, then opening the admin panel in a new tab will resolve this.
You can recreate this error message if you double click the login button after filling out your login information.
Here are a few other reasons you may experience this issue
The form key inputs are outside of the form, you should check the html on the admin panel to check these inputs and exists and have correct values
Make sure the link you use to get to the admin page does not already have a form key in the url
Does this issue generate anything in var/log/system.log ?
Eventually, nothing helped, but what did the trick was creating a new install, setup this new install with all necessary modules (fortunately there were only four), configure the fresh installment like the old one (long live GitHub) and compare your fresh installation to the old one in the database table core_config_data. Basically reproduce your entire setup without any products in it, but just create your stores and categories.
If you spot any differences between the new installment and the old one in the core_config_data, edit them in the old one to be the same as your new one.
Next, edit your env.php with the database credentials to the old database which you've compared and edited.
And the last step, recompile, flush/clean cache and reindex.
Oh, and word of advice, if you're going to use https for your store, setup magento on https. I think something went very wrong when we've changed the base url's from insecure to secure.
I tried removing some Contacts from mongo db with Robomongo but Sitecore still lists my contacts in Experience Profile dashboard and now when I click on each I get a not found error now for the ones I deleted.
Is there a way to clear all the Experience profile data to have it like on a fresh installation?
You should follow the instructions from the Walkthrough: Rebuilding the reporting database article. and delete all the files in sitecore_analytics_index folder
I have a few related selects that work perfectly on a testing server with very loose security (basically just a simple default install of CF 10).
I have tried to implement the CF 10 lockdown guide on the production server and all seems well, except that related select don't work. That is, the first select in the chain doesn't populate and therefore, none of the related selects populate either.
I even recreated Ben Forta's art media example: perfect on the testing server, no triggering in production.
All other CFC functions seem to work: SELECT and INSERT queries are just fine. Only CFSELECTs with bindings are hosed. I pretty sure that the problem is a server configuration. The same pages worked just fine on our old CF 9 box. Any ideas would be helpful.
My advice to you would be to NOT use cfselect or any other UI stuff in ColdFsuion - It only causes more headaches than it gets rid of.
That being said, if you followed the lockdown guide, you should have limited access to the CFIDE directory - which is needed for any of the ColdFusion UI stuff. There is an option in CF Admin to use a 'custom' path for the scripts ColdFusion uses - it is on the main Settings page. Set this value and create a virtual directory in IIS with the same name pointing to the {cfroot}CFIDE/scripts directory.
I'm attempting to troubleshoot a Sitecore system that has the Webforms for Marketers module installed.
I have submitted a contact form from the front-end but when I look at the form reports, there is only legacy data on the "Data" tab. If I look in the "Usability Report" tab, I can indeed see my submitted data.
There are several save actions set up, one of which is the Save to Database, and another is Send Mail. Neither seem to be firing.
Since the data is under the Usability report, it would seem that something is working but I'm not sure how to troubleshoot where the issue originates from.
One key piece of info is the site has recently been moved from one server to another. The connection strings work as far as I can tell, however. Also, there is no CD/CM separation, just a Master => Web publishing setup, though it seems like at one time before I got my hands on it, there was a staging server. Like I said though, the connection strings seem in order.
Any ideas?
Turns out I think it did have to do with a previous staging server. I removed the following from ConnectionStrings.config
<add name="remoteWfmService" connectionString="url=http://{mysite}/sitecore%20modules/shell/Web%20Forms%20for%20Marketers/Staging/WfmService.asmx;user={myuser};password={mypass};timeout=60000"/>
Once that came out, everything started working as expected.